Police Communication Operator I or II

The University of Texas at San Antonio; San Antonio (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

The University of Texas at San Antonio is seeking a Police Communications Operator I/II to coordinate emergency responses and direct law enforcement communications on campus. This role serves as the primary contact for officers and agencies, ensuring rapid, accurate information flow.

Responsibilities include operating radios, phones, CCTV, and dispatch systems, while maintaining records and coordinating with EMS and fire services.

Qualifications

• High School Diploma or equivalent is required.
• This position requires maintaining security and integrity of UT San Antonio and its infrastructure.

Responsibilities

• Provides emergency assistance in incidents posing threats to safety and well-being of law enforcement officers or campus community.
• Operates emergency phones, radios, telecoms, CCTV, alarms, and security systems.
• Provides a communication interface between officers and law enforcement agencies; serves as the communications link during disasters and incidents.
• Dispatches officers to situations requiring police response; coordinates EMS and Fire department response.
• Maintains computerized records of police/patrol activities; monitors CCTV systems and dispatch systems.

Skills

Emergency dispatch

Radio operations

Security risk management

Incident management

Vendor coordination

Education

High School Diploma or equivalent

TCOLE Telecommunicator License within 1 year

TCOLE Intermediate Telecommunicator License

Job description

Position Information

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online , on UT San Antonio Today or on X , Instagram , Facebook , YouTube or LinkedIn.

Police Communication Operator I Salary Range

$40,326 annualized.

Police Communication Operator II Salary Range

Commensurate with education, experience, and qualifications.

Job Type

Full Time

Posting Close Date

Applications will be accepted through 11:59 PM CDT on 11/20/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials

• Resume is required
• Cover Letter is preferred

Police Communications Operator I

The Police Communications Operator I is responsible for directing police and emergency responders to locations within the UTSA Department of Public Safety jurisdiction, as specified by the UT System Police, to provide an appropriate police response and action. This role performs entry-level police communications work as a licensed first responder. The PCO's responsibilities involve serving as the primary point of contact for agency officers and local, state, and federal law enforcement agencies seeking assistance and information.

Police Communications Operator II

The Police Communications Operator II assists in providing rapid law enforcement response to campus emergencies by directing responding officers to the scene via police communications. This role supports campus safety and law enforcement efforts, including physical security, data gathering, incoming calls, and other support efforts. The PCO's responsibilities involve serving as the primary point of contact for agency officers and local, state, and federal law enforcement agencies seeking assistance and information.

Core Responsibilities

• Provides emergency assistance in incidents posing threats to the safety and well-being of law enforcement officers or the campus community while exercising sound judgment and resourcefulness.
• Operates emergency phones, radios, telecommunications, and computer equipment, surveillance camera systems, alarms, and security systems.
• Provides a communication interface between officers and other law enforcement agency officials and serves as the communications link during disasters, civil disturbances, and other serious incidents using radio, telephone, electronic, and other communications systems.
• Operates VHF/UHF police radio console; maintains computerized records of incoming calls for assistance; dispatches officers to situations requiring police response; contacts and coordinates response by EMS and Fire department; maintains computerized records of all police/patrol activities; monitors CCTV systems. Operates various computer terminals, including the Computer Aided Dispatch system, TLETS, access control, surveillance cameras, GCC Fire Alarm monitoring,
• Enhanced 9-1-1 console, and AudioLog digital recorder.
• Performs other duties as assigned.

Required Qualifications

• High School Diploma or equivalent.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Police Communications Operator I

• TCOLE Telecommunicator License must be obtained within 1 year from the date of hire.
• One (1) year of demonstrated ability to uphold responsibilities, reliably meet commitments and expectations, and exhibit dependability and accountability through employment, volunteer work, or community involvement.

Police Communications Operator II

• TCOLE Intermediate Telecommunicator License.
• Three (3) years of demonstrated ability to uphold responsibilities, reliably meet commitments and expectations, and exhibit dependability and accountability through employment, volunteer work, or community involvement.

Knowledge, Skills, And Abilities

• Security Operations Management
• Security Risk Management
• Policy Design & Development
• Asset Protection Management
• Incident Management
• Threat Monitoring
• Scenario Planning
• Vendor Risk Management
• Security Auditing

Working Conditions

• Stressful situations commonly associated with police operations. Must be able to work on any assigned shift, with varying days off. Workdays, areas, and work hours may vary based on the needs of the department.
• Position requires the ability to function during stressful situations commonly associated with police operations.

Physical Demands

• Must possess the physical ability to hear ordinary telephone conversation and visually see written paper documents and electronic visual display (computer monitor). Ability to exert up to 10 pounds of force to lift, carry, push, pull or otherwise move objects.

This position will work primarily on campus. Travel and parking expenses are the employee’s responsibility.

This position is contingent upon a successful background check. Verification of a valid driver’s license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affinitive Action Program in compliance with all government requirements to ensure nondiscrimination.