Police Com Officer

JPS Health Network; Fort Worth (TX); On-site; USD 37,000 - 48,000; Full time

Job summary

JPS Health Network seeks a Police Communications Officer responsible for operating CCTV, alarm, phones, and radio equipment. You will receive public calls, coordinate with Fire/EMS, and ensure data entry to TCIC/NCIC/CAD systems with strict adherence to protocol.

The role requires handling emergency and non-emergency inquiries, maintaining records, and ensuring secure access control within the Communications Center. Fort Worth location; full-time, hourly compensation.

Qualifications

• High school diploma or GED required; relevant certifications within one year of hire.
• Texas Basic Telecommunications Certification within one year of hire date.
• TCIC/NCIC Full Access Certification within one year of hire date.
• Preferred: twelve college credits and experience in telecom or law enforcement.

Responsibilities

• Answers incoming emergency and non-emergency phone calls.
• Dispatches appropriate units and notifies supervisors as needed.
• Transmits/receives messages between agencies and departments.
• Maintains access to and operation of CCTV, alarms, and radio systems.

Skills

Emergency dispatch

Radio communication

Attention to detail

Stress management

Education

High school diploma or GED

Texas Basic Telecommunications Certification

TCIC/NCIC Full Access Certification

College coursework (12 credit hours)

Tools

CCTV systems

Alarm systems

Access control systems

Job description

Who We Are

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?

We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it.Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy.Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk.Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

SUPPORT SERVICES - FACILITIES, TRANS, POLICE

Compensation Type: Hourly

Job Category: Support Services

Hours Worked: 80

Location: John Peter Smith Hospital

Shift Worked: Various/Rotating Shift

Job Title

Police Com Officer

Requisition Number

46074

Employment Type

Full Time

Division

SUPPORT SERVICES - FACILITIES, TRANS, POLICE

Compensation Type

Hourly

Job Category

Support Services

Hours Worked

80

Location

John Peter Smith Hospital

Shift Worked

Various/Rotating Shift

Job Description

Job Summary: The Police Communications Officer is responsible for the operation of all equipment in the Police Communications office, to include CCTV, alarm systems, phones, and radio equipment. Receives calls from the public and other agencies concerning complaints, police emergencies and non-emergencies, Fire/EMS, and other calls for service. This position is also responsible for inputs into computer files (e.g., TCIC, NCIC, TLETS and CAD), ensuring the information is passed on to the dispatched personnel and/or requesting personnel, and all files are properly recorded and maintained.

Essential Job Functions & Accountabilities

• Performs all other duties and activities appropriate with the knowledge and skills of the position, to include general office and clerical duties.
• Answers incoming emergency and non-emergency phone calls.
• Prioritizes calls following established guidelines, dispatches appropriate units to calls for service, promptly notifies appropriate supervisor of delayed response to calls for service, and practices proper radio protocol.
• Transmits and receives messages between divisions of own agency and other law enforcement agencies or departments within JPS Health Network. Coordinates and relays information in a timely manner to other agencies or departments as needed. Notifies appropriate supervisors of unusual situations promptly.
• Maintains qualification and competency on all communication equipment and systems authorized and used by the department.
• Ensures only authorized persons gain access to sensitive areas through the use of access control systems. Monitors, maintains, and operates all equipment utilized in the Communications Control Center. Responds appropriately to calls for service and dispatch personnel as needed.
• Gathers accurate information from callers and maintains contact with callers when necessary to obtain in- progress information. Documents and maintains records of all calls for service and assures that the data entry is completed.
• Ensures only authorized personnel access the Communications Control Center area.
• Maintains and operates TCTC, NCIC, TLETS, and other programs appropriately. Makes inquiries and retrieves information from statewide and in-house computer databases.
• Enters, confirms and removes warrants into/from computer databases for CID and completes required paperwork associated with the warrants.
• Collects appropriate information for criminal/informational bulletins.
• Ensures radio utilization and radio traffic are conducted in accordance with Federal Communications Commission guidelines.
• Considered as essential personnel and required to work scheduled shift regardless of weather conditions.
• Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.

Qualifications

Required Qualifications:

• High school diploma, GED, or equivalent.
• Texas Basic Telecommunications Certification may be obtained within one (1) year of hire date.
• TCIC/NCIC Full Access Certification may be obtained within one (1) year of hire date.

Preferred Qualifications:

• Completion of a minimum of twelve (12) semester hours of college.
• 1 plus year experience in law enforcement telecommunications.
• 1 plus year experience with operation of office equipment, CCTV, alarm, access, and communications systems.
• 1 plus year experience in the application of control and annunciation devices.

Location Address:
1500 S. Main Street
Fort Worth, Texas, 76104
United States

Who We Are

JPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?

We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.
2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit www.jpshealthnet.org . To view all job vacancies, visit www.jpshealthnet.org , www.jpshealthnet.org/careers ,or www.teamacclaim.org.