Police Citizen Aide II

Fairfax County; Springfield (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Fairfax County is seeking a detail-oriented administrative professional to support police communications and facility security under supervision. The role involves 12-hour rotating shifts, handling warrants data, front desk inquiries, and maintaining records and supplies in police headquarters and district stations.

Requirements include a high school diploma or GED and two years of clerical or police communications experience; VCIN certification within 12 months; ability to type 45 WPM and work

Qualifications

• Graduation from high school or GED plus two years of clerical or police communications work.
• VCIN certification required within 12 months and recertified every 24 months.
• Must pass criminal background, credit check, and polygraph.

Responsibilities

• Process warrants and verify data; prepare warrant supplements.
• Contact police departments regarding warrants and inquiries.
• Answer front desk inquiries and retrieve case records quickly.
• Maintain station security and protect evidence and property.
• Respond to Teletype messages and manage supplies at the station.

Skills

Typing 45 WPM

Microsoft Word

Microsoft Outlook

Data entry

Education

High school diploma or GED

Tools

Office software

Job description

Under supervision, performs responsible specialized administrative tasks pertaining to police communications and facility security duties in such work environments as police headquarters offices and police district stations; and performs related work as required.

Schedule

• Employees will be assigned to either a midnight or daywork squad, with 12-hour shifts and rotating days each pay period.
• On a rotating shift basis, processes warrants, verifies data for requesting personas and prepares supplements to warrants;
• Contacts police departments, local and out-of-state, concerning outstanding warrants;
• Responds to front desk inquiries by retrieving case records, etc., in an expeditious manner;
• Maintains security and safety of station and property or evidence received;
• Maintains record of runaways, juvenile detention papers, and escape warrants from mental institutions;
• Responds to telephone callers and walk-in clients at the police station;
• Responds to Teletype messages from Public Safety Communications Center concerning complaints or incidents;
• Maintains accounts on station supplies;
• Makes inspections of station facilities;
• Distributes incoming correspondence to appropriate personnel;
• Accesses, queries, and updates various automated information systems to obtain necessary data requested by law enforcement personnel;
• Composes and completes routine correspondence, special reports and documents, including search warrants and affidavits.
• Knowledge of office procedures, General Orders, and Report Writing Manual;
• Skill in using a personal computer, applicable software, and peripheral equipment;
• Ability to exercise tact, good judgment, and initiative;
• Ability to act quickly and decisively during emergencies;
• Ability to speak and write clearly and concisely;
• Ability to keep records and write reports;
• Ability to establish and maintain effective relationships with the public and fellow employees;
• Ability to type at 45 words per minute (WPM) may be needed for certain assignments;
• Ability to perform basic mathematical calculations;
• Ability to work effectively under minimal direct supervision;
• Ability to maintain a high level of ethical standards;
• Ability to demonstrate a high level of integrity and to be truthful at all times.

MINIMUM QUALIFICATIONS

Any combination of education, experience and training equivalent to graduation from high school or possession of a GED issued by a state department of education; plus, two years of experience performing clerical and/or police communications work, including one year of experience equivalent to Police Citizen Aide I.

CERTIFICATES AND LICENSES REQUIRED

VCIN - Virginia Criminal Information Network (required within 12 months and recertify every 24 months).

NECESSARY SPECIAL REQUIREMENTS

The appointee to this position will be required to complete a criminal background check, credit check, and polygraph exam to the satisfaction of the employer.

PREFERRED QUALIFICATIONS

• Experience working in a law enforcement setting.
• Experience in the use of Microsoft Office computer software, especially Word and Outlook.

PHYSICAL REQUIREMENTS

Work is generally sedentary, however, employee may be required to do some walking, standing, bending and carrying of items under 5 pounds in weight. Must be capable of sitting for extended periods of time, capable of hearing and seeing sufficiently to interact with the radio, telephone, and CAD systems. Must possess the manual dexterity necessary to enter information through the use of a keyboard. All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE

Panel interview and may include a practical exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home including Spanish, Asian/Pacific Islander, Indo-European, and many others. We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. [e-mail] EEO/AA/TTY.

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Requisition 26-01291