Definition
- THIS POSTING MAY CLOSE ONCE A SUFFICIENT NUMBER OF APPLICATIONS IS RECEIVED. PLEASE APPLY IMMEDIATELY.**
This vacancy is anticipated to start on July 1, 2025.
Under supervision, to perform duties at the front counter; receive complaints, assist the public and answer requests for information; may operate teletype; write reports, make log entries.
Supervision Received And Exercised
Supervision is provided by an Assistant Chief of Police or designee.
Essential Job Functions
Essential job functions may include, but are not limited to, the following:
(These functions may not be present in all positions in this classification. When a position is filled, the essential functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change, or rescind work assignments as needed.)
Receive reports and complaints from the public over the telephone and at counter; complete necessary forms concerning complaints; search files for information and records on arrested persons and suspects; index case reports; may operate teletype machines, receiving and sending messages; give information concerning cases and prior records to qualified persons under direct supervision; operate standard office equipment; assist in compiling and tabulating statistical data; perform clerical work as required; maintain files and index card systems; give information regarding standard department matters over counter and telephone; type letters, reports, and entries on reports; give receipts for and keep detailed ledgers of monies collected; perform other related duties and responsibilities as assigned or required. Maintain regular attendance.
Qualification Guidelines
Education And/or Experience
To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities, and enable the individual to successfully perform the essential job functions of the position. A typical combination is:
High School Diploma or GED required. Enrollment in an accredited college with an emphasis on Criminal Justice or related field is desirable.
Knowledge Of
Basic organization and functions of a municipal law enforcement agency; modern office procedures, methods and equipment; principles of report preparation; techniques for dealing with the public in a tactful manner.
Ability To
Deal with the public in emergency situations. Learn the laws of arrest and pertinent local, state, and other laws, pleasantly and effectively. Skill in interviewing to gather necessary information concerning complaints and cases. Work a variety of days, including holidays and weekends.
Licenses and Certificates
Possession of and ability to maintain a valid Class "C" California Driver's License.
Physical Demands
Ability to lift up to 25 pounds is required. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, crouching and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and acute hearing is required when providing phone and personal service.
Work Environment
Employee generally works indoors. Environment is generally clean with limited exposure to conditions such as dust, fumes, or odors. Noise level in the work environment is usually moderate but the employee may occasionally be exposed to loud talking and interruptions from telephones and/or members of the public.
Note
The duties, skills, and demands described here are representative of those that must be met to successfully perform the essential functions of the job. When appropriate, reasonable accommodations may be made to enable individuals with a disability to perform the essential functions of the position.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirement as a condition of employment.
Selection Process
Applicants must complete an application online prior to the final filing date. Applications will be screened for qualifications, appropriate background, and only the most qualified will be invited to participate in the examination process. Successful candidates must achieve a minimum passing score in each of the test components. Applicants will be notified by e-mail as to the test date, time, and location. The examination process will include:
Oral interview weighted at 100%
Candidates will be required to pass a City administered pre-employment physical and may be required to pass a thorough background investigation and polygraph examination as part of the selection process. Candidates who do not pass will be disqualified and removed from the eligibility list.
Accommodation
Applicants with legal disabilities who require special testing arrangements must contact the Human Resources Department at least five (5) business days prior to the examination date.
The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice.
The City of Alhambra is an Equal Employment Opportunity Employer. The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
The City does not participate in the Social Security System. Part-time employees will be enrolled in the Public Agency Retirement Services (PARS) and contribute 3.75% of their wages each pay period. The city will also contribute the equivalent of 3.75% to the employees PARS account. This position may receive 40 hours of sick time per year. The current vacancy offers varied work schedule and may require daytime, evenings and weekend hours.