Police Administrative Technician

Cityofhinesville; Hinesville, Northern (GA, KY); Hybrid; USD 33,000 - 41,000; Full time

Job summary

The City of Hinesville is seeking a Police Administrative Technician to support the Police Department with front-desk duties, call handling and data entry in GCIC/NCIC and internal systems. The position requires rotating 12-hour shifts (6:00 a.m.–6:00 p.m. and 6:00 p.m.–6:00 a.m.).

Bond and fine payments, and information for the public are part of the role. A high school diploma and 1–2 years of experience are required, with clerical skills testing and GCIC/NCIC certification.

Qualifications

• High school diploma required.
• 1–2 years of related clerical experience.
• Must meet GCIC/NCIC certification requirements for Entry Level Terminal Operator.
• Applicants will be required to take a clerical skills test.

Responsibilities

• Answers telephone, directs calls and provides information.
• Assists walk-in customers.
• Enters dispatch records into the in-house system.
• Accepts bond and fine payments.
• Enters GCIC/NCIC records.
• Runs GCIC/NCIC checks.
• Prepares House Check Sheets for oncoming shift.
• Monitors radio traffic and communicates with officers.
• Files and retrieves records.

Skills

Telephone support

Data entry

GCIC/NCIC knowledge

Public information

Education

High school diploma

Tools

GCIC/NCIC systems

Job description

The City of Hinesville is accepting applications for a Police Administrative Technician in the Police Department. This position is responsible for answering and directing incoming telephone calls, monitoring radio communications, data entry/retrieval in Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) and internal computer systems, providing information to the public, receiving bond and fine payments and maintaining required files. The position requires working a rotating, 12-hour shift, from (6:00 a.m.-6:00 p.m.) and (6:00 p.m.-06:00 a.m.)

MAJOR DUTIES:

• Answers telephone and directs calls, takes messages, provides information to citizens on a variety of subjects.
• Provides information and assistance to walk-in customers.
• Enters dispatch records into the in-house computer system.
• Accepts bond and fine payments including accepting credit cards, etc.
• Enters wanted persons, vehicles, articles, etc. into the GCIC/NCIC computer systems.
• Runs computer checks of pawned property, Criminal Histories, and Driver Histories on GCIC/NCIC computer systems.
• Records information for House Checks and enters them into the in-house computer system and prepares House Check Sheets for the oncoming shift.
• Monitors radio traffic for officer’s status, communicates with officers by radio, runs computer checks through the in-house system and checks for warrants in files.
• Makes file folders and files and retrieves folders from file cabinets.

Minimum qualifications include a high school diploma and one to two years’ experience. Successful candidate must meet current GCIC/NCIC requirements for certification as an Entry Level Terminal Operator. Applicants will be required to take a clerical skills test.

Minimum starting salary is $36, 949.82 plus excellent benefits. The position closes on October 12, 2026.

THE CITY OF HINESVILLE IS AN EQUAL OPPORTUNITY EMPLOYER