Poker Supervisor (Horseshoe Bossier)

Caesars Entertainment; Bossier City (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Caesars Entertainment in Louisiana seeks a Poker Supervisor to oversee the Poker Room, manage seating, and ensure secure handling of chips and cash.

You will train and supervise staff, maintain compliance with gaming laws, and deliver friendly service to guests.

Qualifications

• High school diploma or GED is required.
• Five years previous Poker dealing experience is required.
• Ability to obtain a Non-Key LA Gaming license and Responsible Vendor Certification.
• Must possess excellent customer relations and communication skills.
• Must have knowledge of basic addition, subtraction, multiplication, and division, and perform basic math without use of calculator.
• Must be able to get along with co-workers and work as a team.

Responsibilities

• Supervise the Poker Room and monitor games.
• Seat customers at Poker tables and coordinate with Dealers.
• Transfer monies between Cashier and players; maintain Poker Bank.
• Ensure games are staffed and attended during shifts; address guest concerns.
• Maintain brush bank and perform calculations for buy-ins and payouts.
• Complete required paperwork and ensure attendance and regulatory compliance.

Skills

Customer relations

Communication

Teamwork

Mathematical ability

Education

High school diploma or GED

Non-Key LA Gaming license (license)

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: "Create the Extraordinary"

Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence."

Our Values: "Blaze the Trail, Together We Win, All-In on Service"

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

$2,500 SIGN ON BONUS AVAILABLE!

The Poker Supervisor is responsible for supervising the Poker Room, tracking players when necessary, and provides protection for games while providing friendly, helpful service to every guest.

How You Will Create the Extraordinary

• Acknowledges, greets, and converses in English with customers who are waiting to be seated at an active Poker game.
• Seats customers on available Poker table and lets the Dealer know that there is a new player.
• Makes seat changes and writes them down so there is no error.
• Transfers monies from Cashier to customers.
• Watches games at critical hours.
• Puts games together as soon as there are enough seats to go around.
• Ensures that games are not left weak or unattended.
• Handles any customer concerns when necessary.
• Must be able to accurately maintain brush bank and complete mathematical computations when buying and selling chips and/or money with the Cashier.
• Answers telephone and maintains Poker Bank.
• Fills out appropriate paperwork.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Spends the majority of time interviewing, training, and selecting employees.

Conducts Performance Reviews.

Makes or recommends wage increases.

Makes or recommends promotions.

Provides for safety and security.

Handles Team Member complaints or grievances.

Recommends disciplinary action or disciplines employees.

Plans work.

Supervises and monitors work.

Monitors legal compliance with federal, state, and gaming laws.

What You Will Need

• High school diploma or GED is required.
• Five years previous Poker dealing experience is required.
• Ability to obtain a Non-Key LA Gaming license and Responsible Vendor Certification.
• Must possess excellent customer relations and communication skills.
• Must have knowledge of basic addition, subtraction, multiplication, and division, and perform basic math without use of calculator.
• Must be able to get along with co-workers and work as a team.

ADDITIONAL REQUIREMENTS

• Must be able to maneuver in between Poker tables.
• Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank.
• Must be able to lift up to 30 pounds.
• Must be able to respond to visual and aural cues.
• Must present a well-groomed appearance.
• Must be able to read, write, speak, and understand English.
• Must be able to tolerate areas containing secondhand smoke, high no ise levels, bright lights and dust.
• Ability to work at a fast pace and in stressful situations.
• Must be able to work any day of the week and any shift.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89105
• Job Schedule Full time