Poker Room Attendant - MGM Grand Detroit

MGM Resorts; Detroit (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals

Free parking

Fitness center access

Wellness incentives

Promotion opportunities

Volunteer opportunities

Discounts with partners

Job summary

MGM Resorts Detroit seeks a Poker Room Attendant to greet guests, set up games and deliver WOW experiences in a dynamic entertainment environment.

You will build relationships, explain rules, track players, and support smooth operation at the poker tables while working varied shifts including weekends and holidays.

The role includes benefits such as free meals, parking, and fitness center access, with opportunities for advancement.

Qualifications

• High school diploma, GED, or equivalent is required.
• One year of prior poker experience is preferred.
• Ability to work varied shifts including weekends, holidays, and evenings.

Responsibilities

• Place guests into games and manage seat assignments.
• Develop customer relations and promote MGM Rewards usage.
• Explain rules and answer questions for guests.
• Open games per supervisor instructions and ensure smooth operation.
• Manage players checks and poker table banks for efficient play.
• Track players using the computer tracking system.
• Evaluate play for complimentary purposes.

Skills

Customer service

Guest relations

Team player

Education

High school diploma, GED, or equivalent

Job description

Detroit, Michigan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Poker Room Attendant, you will be responsible for setting the stage for an excellent guest experience by greeting guests entering the poker room all while building positive long lasting relationships with them. By understanding our guests' unique stories and needs, you will deliver WOW experiences that our guests will carry with them far and beyond their time with us.

THE DAY-TO-DAY:

• Responsible for the placement of guests into games
• Develop customer relations and facilitate usage of the MGM rewards card
• Explain rules and answer questions for guests
• Open games in accordance with the supervisor's instructions
• Get players checks and maintain poker table banks to ensure efficient operation
• Responsible for tracking players by using computer tracking system
• Evaluate play for complimentary purposes

THE IDEAL CANDIDATE:

• High school diploma, GED, or equivalent
• One year of prior poker experience preferred
• Ability to work varied shifts to include weekends, holidays, and evenings

THE PERKS & BENEFITS:

• Free meals in our employee dining room
• Free parking while on shift
• Free access to our employee fitness center
• Wellness incentive programs to help you stay healthy physically and mentally
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more