Poker Room Attendant – Guest Experience Champion

MGM Resorts International; Detroit (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals in employee dining room

Free parking while on shift

Free access to employee fitness center

Wellness incentive programs

Promotional programs and networking

Volunteer opportunities

Discounts with company partners

Job summary

The MGM Resorts International in Detroit is seeking a Poker Room Attendant to greet guests, place them into games, and build lasting relationships while delivering memorable experiences. You will explain rules, manage chip flow, and support efficient operations at the poker tables.

The ideal candidate has a high school diploma or equivalent and up to one year of poker experience, with the ability to work varied shifts including weekends and holidays.

Qualifications

• High school diploma, GED, or equivalent.
• One year of prior poker experience preferred.
• Ability to work varied shifts to include weekends, holidays, and evenings.

Responsibilities

• Responsible for the placement of guests into games
• Develop customer relations and facilitate usage of the MGM rewards card
• Explain rules and answer questions for guests
• Open games in accordance with the supervisor’s instructions
• Get players checks and maintain poker table banks to ensure efficient operation
• Responsible for tracking players by using computer tracking system
• Evaluate play for complimentary purposes

Job description

The MGM Resorts International in Detroit is seeking a Poker Room Attendant to greet guests, place them into games, and build lasting relationships while delivering memorable experiences. You will explain rules, manage chip flow, and support efficient operations at the poker tables.

The ideal candidate has a high school diploma or equivalent and up to one year of poker experience, with the ability to work varied shifts including weekends and holidays.