Poker Floor Lead

Cherokee Nation Businesses; West Siloam Springs (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

Cherokee Casino West Siloam Springs is seeking a Poker Floor Lead to join our table games department. You will guide and support poker dealers while managing the operational flow of the poker room, including opening and closing procedures and monitoring game security.

This role requires strong poker knowledge, attention to detail, and the ability to lead with professionalism and fairness in a high-energy gaming environment, while delivering excellent guest service.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of casino poker dealing experience or equivalent.
• Strong leadership and team guidance skills.
• Excellent guest service and communication abilities.
• Must complete training at CNE Gaming Academy.
• Must have or obtain licensing from the appropriate gaming authority.
• Capable of lifting up to 10 lbs and working in environments with smoke and loud noise.

Responsibilities

• Supervise and direct the work of poker dealers
• Provide input on staffing, evaluations, corrective actions, and terminations
• Lead opening and closing procedures of the poker room
• Ensure accurate inventory of poker chips and cards
• Inspect decks and monitor game security
• Enforce safety policies and report hazards to management
• Ensure dealer procedures are followed consistently
• Report irregularities or concerns to the Poker Shift Manager
• Resolve player disputes professionally and efficiently

Skills

Leadership

Guest service

Communication

Education

High School Diploma or GED

Tools

Driver's license

Gaming license eligibility

CNE Gaming Academy training

Job description

Cherokee Casino West Siloam Springs is seeking a Poker Floor Lead to join our table games department! As a Poker Floor Lead, you will guide and support poker dealers while managing the operational flow of the poker room. You’ll be responsible for opening and closing procedures, monitoring game security, and resolving disputes. This role requires a strong understanding of poker operations, attention to detail, and the ability to lead with professionalism and fairness in a high-energy gaming environment.

Responsibilities

• Supervise and direct the work of poker dealers
• Provide input on staffing, evaluations, corrective actions, and terminations
• Lead opening and closing procedures of the poker room
• Ensure accurate inventory of poker chips and cards
• Inspect decks and monitor game security
• Enforce safety policies and report hazards to management
• Ensure dealer procedures are followed consistently
• Report irregularities or concerns to the Poker Shift Manager
• Resolve player disputes professionally and efficiently

Qualifications

• High School Diploma or GED required
• Minimum 2 years of experience dealing cards in a casino poker environment, or equivalent combination of education and experience
• Strong leadership and team guidance skills
• Excellent guest service and communication abilities
• Must complete training at CNE Gaming Academy
• Valid driver’s license required
• Ability to obtain and maintain licensing from the appropriate gaming authority
• Capable of lifting up to 10 lbs and working in environments with smoke and loud noise

About Us

For more than two decades, Cherokee Casino has been Oklahoma's premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.

Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well‑being of the Cherokee Nation and the communities that it calls home.

Here's what awaits you:

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step into a world of possibilities:

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well‑being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment