Point of Sale (POS) Helper

PAQ, Inc; Atherton (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Affordable Medical Dental and Vision

Company Paid Life Insurance

Employee Stock Ownership

401(k) plans

Growth Opportunities

Job summary

PAQ, Inc. is seeking a Point of Sale (POS) Helper to support the POS team in store operations. You will assist with resetting merchandise, processing price tags, and maintaining shelf presentation to ensure accurate pricing and appealing displays.

No prior experience is required; on-the-job training is provided. This full-time on-site role includes weekend/evening shifts and opportunities to grow within the company while upholding our standards for customer service.

Qualifications

• Requires high school diploma and on-the-job training provided.
• Experience in retail or customer service is a plus.
• Familiarity with POS systems and price tagging processes preferred.

Responsibilities

• Assist POS Lead with resetting merchandise according to schematics.
• Process tags and signage for shelf placement using email notifications.
• Maintain tag placement presentation standards on shelves and ensure accurate labels.
• Use schematics to ensure proper product presentation on shelves.
• Verify product price integrity using necessary programs and equipment.
• Process replacement tags and signage as needed.
• Report issues to store management and retail support.
• Perform other duties as assigned.

Skills

Basic math

Detail oriented

POS system basics

Customer service

Education

High school diploma

Tools

POS system

Job description

PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization and drive better outcomes for our customers and communities. The Point of Sale (POS) Helper maintains price integrity throughout the store and maintains the appearance and presentation of store signage and product placement to maximize the customer shopping experience.

Essential Functions of the Position:

• Assist POS Lead with resetting merchandise according to schematics.
• Utilizes email notifications to process tags for shelf placement.
• Maintains tag placement presentation standards on the shelf.
• Ensures that proper stickers and labels are placed as required.
• Uses schematics to ensure proper presentation of products on shelves.
• Utilizes necessary programs and equipment to verify product price integrity as needed.
• Process replacement tags and signage as needed.
• Report issues to store management and retail support as needed.
• Perform other duties as assigned.

Knowledge:

• Proficiency in basic math.
• Understanding of store layout and store product a plus.
• Knowledge of systems, processes, and procedures for administering shelf tag placement and accuracy.

Skills:

• Detail oriented.
• Basic computer skills for operating the POS system.

Abilities:

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure environments.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, and squatting.
• Must operate POS systems, scanners, and labelers.
• Ability to perform tasks that require fine motor skills, such as using a keyboard, writing, or handling small objects.
• Maintain clear communication with team members.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions:

Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.

Environment: Indoor, climate-controlled, with adequate lighting and ventilation.

Primary Work Stations: POS office, with tasks needed throughout the store.

Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.

Exposure: May be exposed to moving mechanical parts and cleaning chemicals.

Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.

Interaction: Constant interaction with team members in a fast-paced retail environment.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Experience: No prior experience is required; on-the-job training is provided.
• Previous retail or customer service experience is a plus.

Company Employment Policies:

PAQ, Inc is an “At-Will” employer.

PAQ, Inc is an Equal Opportunity Employer (EOE).

Job Title: Point of Sale (POS) Helper

Location: PAQ, Inc, Store Location

On-Site Reports To: Lead, Point of Sale (POS)

Employee Type: Regular, Full-Time

Exemption Type: Non-Exempt

Pay Range: $16.90 - $21.50

Equal Employment Opportunity PAQ, Inc. is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation Statement PAQ, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the hiring process. If you need an accommodation to complete the application or interview process, please let us know.

Work Authorization All employment offers are contingent upon verification of authorization to work in the United States in compliance with applicable federal laws.

Pay Transparency (California) The base pay range for this position is listed above. Actual compensation will be determined based on factors such as qualifications, experience, internal equity, and business need.

Fair Chance Statement (California) We will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.

Applicant Privacy Notice To learn more about how we collect, use, and retain applicant personal information, please review our Applicant Privacy Notice at: https://www.paqinc.org/privacyPolicy

Employment‑At‑Will Employment with PAQ, Inc. is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Duties Disclaimer This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change or be reassigned at any time based on business needs.

If you're dedicated to providing exceptional service and willing to make active contributions to the success of your company, then you're ready to be a PAQ, Inc. team member! Working at PAQ, Inc. is like being part of an extended family where each team member is valued and appreciated for their contributions to providing the very best service to our customers.

Do you have a friendly personality and love helping others? Then you might be the right person to join others who care about delivering excellent customer service.

For over 20 years, PAQ, Inc. has provided our communities with the freshest quality foods, the best customer service, and Everyday Low Prices. Our success is due to our outstanding team members - they are the key to delivering excellent customer service that keeps our customers coming back.

Benefits include:

• Affordable Medical Dental and Vision insurance
• Company Paid Life Insurance
• Employee Stock Ownership
• 401(k) plans
• Growth Opportunities