General Clerk
PAQ, Inc
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Benefits offered by this job
Job summary
PAQ, Inc. is seeking a General Clerk to support the Combo or Grocery Manager with daily store operations, stocking, and customer service. The role emphasizes keeping displays fresh, shelves stocked, and the shopping environment clean and welcoming.
You will assist with inventory accuracy, go-backs, and may help fulfill online orders; weekend/evening shifts are required. Ideal candidates have over one year of grocery clerk experience, a high school diploma or equivalent, and OSHA forklift
Qualifications
- High school diploma or equivalent is required.
- Over one year of Grocery Clerk experience preferred.
- Completion of OSHA-accredited forklift training is required.
- Must be 18 years of age or older.
Responsibilities
- Replenishes products in various departments as directed.
- Collects shopping carts and cleans parking lots during shift.
- Checks displays and shelves for out-of-stock products to refill.
- Helps customers locate items and assists with purchases.
- Moves products to storage and ensures proper display and storage.
- Maintains inventory control to maximize sales and minimize stock issues.
- Returns moved or returned items to shelves (go-backs).
- Assists with online customer orders and warehouse tasks.
Skills
Education
Job description
PAQ, Inc. is committed to building a workplace where employees feel valued, supported, and empowered to do their best work. We believe diverse perspectives and experiences strengthen our organization and drive better outcomes for our customers and communities.
The General Clerk assists the Combo or Grocery Manager in cleaning, stocking, and managing the sales floor's day‑to‑day operations. They also contribute to a positive customer shopping experience and maintain department quality standards.
- Replenishes products in various departments as directed.
- Collects shopping carts and cleans parking lots throughout shift.
- Checks displays and shelves for any out‑of‑stock products to refill for customer purchases.
- Helps customers locate items and carry out purchases as needed.
- Moves products in and out of storage areas for proper display and storage of goods, including in refrigerating storage boxes.
- Assists in maintaining inventory control to ensure freshness, product quality, and turnover for maximum sales and to minimize out‑of‑stock or overstocked products.
- Returns all products to shelves that customers have moved or returned before purchase, often called “go-backs.”
- May assist with the accuracy and efficiency of online customer orders.
- Sweeps store hourly by following store maps of each section and properly documenting sweeps by scanning QR codes throughout the store.
- Maintains store cleanliness inside and out, including bathrooms and trash cans.
- Handles damaged and spoiled products according to company policy and assists in controlling the level of damaged goods.
- Monitors expiration dates of labeled goods to ensure only fresh products are available for customer purchase.
- Assists in ensuring a favorable department image to customers by maintaining a clean, attractive, and friendly department.
- Report malfunctioning refrigeration or equipment to store management immediately.
- Greets all customers and provides prompt and courteous service.
- Perform other duties as assigned.
Understanding of customer service best practices and strategies to enhance customer engagement.
Awareness of grocery products and categories to handle and store items correctly.
Knowledge of OSHA guidelines and other relevant health and safety regulations.
Strong communication skills to interact effectively with customers and team members.
Proficiency in using inventory management software, barcode scanners, and other warehouse technologies.
Ability to maintain organized storage areas and manage inventory efficiently.
Ability to identify and resolve issues related to inventory discrepancies or storage problems.
Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
Aptitude for making informed decisions quickly, often in high‑pressure environments.
Stand and walk for extended periods, typically 8‑hour shifts.
Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
Climbing ladders to perform warehouse tasks at elevated heights.
Ability to perform tasks that require fine motor skills, such as using tools or handling small objects.
Operate equipment to move or store products and displays.
Maintain clear communication with customers and team members.
Move quickly and efficiently to assist customers and manage workload.
Maintain physical stamina to work in a fast‑paced environment.
Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8‑hour shifts for full‑time employees.
Environment: Indoor, climate‑controlled, with adequate lighting and ventilation.
Primary Work Stations: Work within the grocery store environments, which include various sections such as the sales floor, backrooms, and exterior areas.
Dress Code: Professional and presentable attire as determined by store management, including a name tag, company‑issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
Exposure: May be exposed to moving mechanical parts and cleaning chemicals.
Noise Level: Usually low to moderate, with occasional loud periods from customers, store announcements, and equipment.
Interaction: Constant interaction with customers and team members in a fast‑paced retail environment.
- Education: High school diploma or equivalent.
- Experience: Over one year of Grocery Clerk experience is preferred.
- Complete the company’s OSHA‑accredited forklift training.
- Must be 18 years of age or older.
PAQ, Inc is an “At‑Will” employer.
PAQ, Inc is an Equal Opportunity Employer (EOE).
Pay Range: $16.90 - $21.50
Equal Employment Opportunity PAQ, Inc. is an Equal Employment Employer.
We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on any characteristic protected by applicable federal, state, or local law.
PAQ, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants throughout the hiring process. If you need an accommodation to complete the application or interview process, please let us know.
All employment offers are contingent upon verification of authorization to work in the United States in compliance with applicable federal laws.
The base pay range for this position is listed above. Actual compensation will be determined based on factors such as qualifications, experience, internal equity, and business need.
We will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.
To learn more about how we collect, use, and retain applicant personal information, please review our Applicant Privacy Notice at: https://www.paqinc.org/privacyPolicy
Employment with PAQ, Inc. is at will. Either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Responsibilities may change or be reassigned at any time based on business needs.
If you're dedicated to providing exceptional service and willing to make active contributions to the success of your company, then you're ready to be a PAQ, Inc. team member!
Working at PAQ, Inc. is like being part of an extended family where each team member is valued and appreciated for their contributions to providing the very best service to our customers.
Do you have a friendly personality and love helping others? Then you might be the right person to join others who care about delivering excellent customer service.
For over 20 years, PAQ, Inc. has provided our communities with the freshest quality foods, the best customer service, and Everyday Low Prices.
Our success is due to our outstanding team members - they are the key to delivering excellent customer service that keeps our customers coming back.
- Affordable Medical Dental and Vision insurance
- Company Paid Life Insurance
- Employee Stock Ownership 401(k) plans
- Growth Opportunities
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