Point of Care Quality Coordinator

Trinity Health; Brighton (MI); On-site; USD 80,000 - 105,000; Full time

Job summary

Trinity Health in Michigan is seeking a Laboratory Point of Care Testing and Quality Improvement specialist to coordinate POCT initiatives and quality assurance programs. You will ensure regulatory compliance and support audits, while training staff and maintaining SOPs across departments.

The role emphasizes data-driven quality improvement, proficiency testing oversight, and collaboration with nursing and medical staff to uphold accreditation standards.

Qualifications

• Bachelor's degree in Medical Technology.
• Minimum of three years’ experience in medical technology.
• ASCP or equivalent certification required.

Responsibilities

• Coordinate point of care testing and quality improvement initiatives.
• Develop, implement, and monitor POCT procedures.
• Prepare internal quality assurance reports and audits.
• Oversee proficiency testing programs with supervisors.
• Maintain policy and procedure manuals per CAP, CLIA, CMS, JCAHO standards.
• Train and orient personnel; verify competency.
• Ensure testing areas comply with regulatory guidelines.
• Complete laboratory accreditation applications and provide audits to Nursing Leadership.

Skills

Analytical skills

Interpersonal skills

Communication skills

Excel

Word

PowerPoint

Visio

Independent work

Customer service

Education

Bachelor's degree in Medical Technology

3+ years medical technology experience

Tools

ASCP certification

Visio

PowerPoint

Job description

Employment Type: Full time Shift: Day Shift Description: POSITION PURPOSE Coordinate point of care testing and laboratory quality improvement initiatives. Responsible for supporting the hospital and its ancillary services that provide POCT, ensuring regulatory compliance is met. Assists in facilitating the completion of quality assessment and improvement activities for areas of responsibility and compiles necessary data.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Develop, implement, and monitor Point of Care Testing including new testing procedures.
• Participate in the evaluation and development of new point of care testing, maintaining proper records.
• Prepare and present internal quality assurance reports and audits to departments participating in quality improvement assessment (i.e. patient safety goals).
• Develop corrective action plans to monitor deficiencies in quality issues.
• Maintain policy and procedure manuals in accordance with CAP, CLIA, CMS, JCAHO, etc., standards.
• Ensure test systems are working properly, maintain, troubleshoot and take corrective action with equipment as needed.
• Train and orient personnel, confirming competency.
• Verify that all areas performing testing are doing so accurately and in accordance with regulatory guidelines.
• In collaboration with the Section Supervisors, oversee the proficiency testing programs for the Laboratory.
• Develop an acceptable quality assurance program, along with corrective action plans to monitor quality issues, if problems are determined in the Laboratory.
• Verify standard operating procedures are written accurately and in compliance with developed criteria.
• Provide technical consultation to outside physicians ensuring they are compliant with accreditation standards.
• Establish and maintain positive, effective working relationships with staff, managers, physicians, and nursing.
• Review and update quality assurance plans as necessary.
• Schedule and facilitate regular quality assurance committee meetings.
• Complete Laboratory accreditation application/s.
• Provide compliance audits to Nursing Leadership.
• Ensure annual competency and proficiency testing are performed.

OTHER FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.

REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE

• Bachelor's Degree, preferably in Medical Technology.
• Minimum of three years’ experience in medical technology.
• ASCP or equivalent required.

REQUIRED SKILLS AND ABILITIES

• Basic to intermediate level of computers and software applications, especially Microsoft Word and Excel.
• Knowledgeable in Visio & PowerPoint a plus.
• Demonstrated strong analytic, interpersonal, and communication skills (both written and oral) required with strong statistical analysis background.
• Ability to prepare information in useful formats required.
• Ability to work independently with flexible schedule.
• Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.