Pod Optimizer

Alaska Heart & Vascular Institute; Anchorage (AK); On-site; USD 32,000 - 37,000; Full time

Job summary

Alaska Heart and Vascular Institute LLC in Anchorage is seeking a Clinical Pod Optimizer to support the supervising provider's scope of practice with delegated clinical and administrative duties. This role emphasizes patient flow, imaging coordination and maintaining clinic operations.

Preferred candidates are graduates of accredited Medical Assistant programs with CPR certification; cardiology experience is a plus.

Qualifications

• Knowledge of medical examination, diagnostic procedures and patient care best practices.
• Ability to maintain patient confidentiality and professional boundaries.

Responsibilities

• Schedule patients for imaging and provider follow-up appointments.
• Explain imaging procedures to patients.
• Keep track of patients and the provider’s schedule to ensure the clinic runs smoothly.
• Recalls to ensure patients are scheduled for follow-up visits.
• Screen telephone calls for referral to nurse or physician.
• Prepare and maintain supplies and equipment for treatments.
• Maintain drug closets and dispose of expired medications.
• Attend clinical staff meetings.
• Participate in in-service meetings and professional development as requested.
• Maintain patient confidentiality.

Job description

JOB TITLE: Clinical Pod OptimizerDEPARTMENT: ClinicalGENERAL SUMMARY OF DUTIES: Members of the health care delivery team performing delegated clinical and administrative procedures within the supervising provider’s scope of practice consistent with the education, training and experience. Such duties shall not constitute the practice of medicine.SUPERVISION RECEIVED: Reports Anchorage Operations ManagerSUPERVISION EXERCISED: NoneTYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Occasional stress from varying demands. Must be able to work independently. Must be able to lift/carry up to 50 pounds.TYPICAL WORKING CONDITIONS: Work is performed in a busy office environment. Frequent contact with employees, patients, physicians and outside agencies. Occasional evening or weekend work.ESSENTIAL FUNCTIONS:Schedule patients for imaging and provider follow-up appointmentsExplain imaging procedures to patients.Keeps track of patients and the provider’s schedule to ensure the clinic is running smoothly.Recalls to ensure patients are scheduled for their follow-up visits.Screens telephone calls for referral to nurse or physician.Prepares and maintains supplies and equipment for treatments.Maintains drug closets, disposes of expired medications.Assists with maintenance of patient files, records and other information.Faxes reports to referring clinics and logs incoming and outgoing reports.Attends clinical staff meetingsParticipates in in-service meetings, professional development and committees as requested.Maintains patient confidentiality.Other duties as assigned.PERFORMANCE REQUIREMENTS:Knowledge, Skills, AbilitiesKnowledge of medical examination, diagnostic and treatment room procedures.Knowledge of medical equipment and instruments to administer patient careKnowledge of AHI policies and procedures including common safety hazards and precautions to establish a safe work environment.Knowledge of basic cardiac rhythm recognition and basic pharmacologyKnowledge of computer systems, AHI programs and applicationsSkill in maintaining patient records and recording test results.Skill in establishing and maintaining effective working relationships with patients, medical staff and the public.Skill in patient education regarding a variety of cardiology issues and medicationsAbility to maintain quality control standards.Ability to react calmly and effectively in emergency situations.Ability to interpret, adapt and apply guidelines and procedures.Ability to communicate clearly.Demonstrate ability to multi-task; perform tasks within time frames assigned.Demonstrate schedule flexibility; adjust to shifting priorities; stay organized in a changing environment; stay focused during stressful or difficult situations; exhibit comfort with ambiguity.SALARY RANGE: $23-27/hrINTERPERSONAL COMMUNICATION REQUIREMENTS:Commitment to the Alaska Heart and Vascular Institute LLC standard for interaction with patients, visitors, physician offices, hospitals or agencies and coworkers is required. Employees of Alaska Heart Institute LLC will maintain a consistent standard of interaction with others as follows:Demonstrates a professional, helpful and friendly attitude, which is directed toward and focused on providing quality patient care and satisfaction in a cooperative manner.Maintains a professional and pleasant demeanor and appearance, which is reflective of a positive representation of the Alaska Heart Institute, LLC.This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.Education:Preferred: Graduate of an accredited program for Medical Assistant with current credentials.Experience:Preferred: Cardiology experience preferredCertificate/License:Preferred: Certification from the American Association of Medical Assistants, current CPR certification.