PMO Performance & Improvement Lead

QCS Staffing Ltd; Ohio; On-site; USD 90,000 - 130,000; Full time

Job summary

QCS Staffing Ltd is seeking a PMO Performance & Improvement Lead for an initial 12-month contract in the US (Ohio). The role focuses on delivering end-to-end lessons learned, KPI tracking, and standardized PMO tools across multiple functions to drive project performance.

You will build dashboards, partner with functional leads, and implement improvements that translate insights into action. The ideal candidate demonstrates strong collaboration, extensive PMO experience, and a proven ability to

Qualifications

• Extensive experience in a PMO, process improvement, or program operations role.
• Demonstrated experience building or managing KPI dashboards, scorecards, or similar reporting tools.
• Track record of taking lessons learned or audit findings through to implemented fixes, not just documentation.
• Need to be a genuine collaborator, not just an analyst.

Responsibilities

• Own end-to-end implementation of lessons learned and best practices.
• Partner with functional leads to track prioritized KPIs and show how functions support projects.
• Build and maintain dashboards and scorecards for PMO health reporting.
• Run audits and design standardized tools, templates, and processes across the PMO.

Skills

PMO experience

Process improvement

KPI dashboards

Dashboard reporting

Collaboration

Job description

PMO Performance & Improvement Lead – US, Ohio – Initial 12-Month Contract – Life Sciences

Be part of a next-generation pharmaceutical project that’s transforming how medicines are made.

We’re supporting a major new-build facility in Ohio, a multi-billion-dollar investment designed to push the boundaries of science and engineering. We’re looking for a PMO Performance & Improvement Lead to support this project and help deliver this world-class program.

What You’ll Deliver

• Own end-to-end implementation of lessons learned and best practices surfaced at the PD Huddle and PMO Monthly, driving each to an actual implemented change rather than treating intake as the job.
• Partner with functional leads — not around them — to track the KPIs the PMO Lead has prioritized, showing how well each function is supporting projects.
• Build and maintain the dashboards and scorecards used to report PMO support health at the PMO Monthly and roll up into the Program Monthly.
• Run process and tooling audits, and design and roll out standardized tools, templates, and processes across the PMO in partnership with the functional leads who will use them.

What you’ll need:

• To be a genuine collaborator, not just a strong analyst. Someone technically strong but not collaborative is the wrong fit.
• Extensive experience in a PMO, process improvement, or program operations role.
• Demonstrated experience building or managing KPI dashboards, scorecards, or similar performance-reporting tools.
• Track record of taking a lesson learned or audit finding all the way to an implemented fix, not just documenting it.