PMM - Growth & Adoption

Albi; Chicago (IL); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work

Medical, dental, and vision coverage

401(k) + matching

Flexible PTO

Work-from-anywhere days

Generous parental leave

Regular team events and offsites

Continuing education, mentorship, and

Career development

Job summary

Albi is hiring a Product Marketing Manager to ensure customers realize value from our product and to drive adoption of our core features. You’ll partner with product and CS teams to translate capabilities into compelling messaging and adoption plans that turn usage into measurable outcomes.

You’ll map customer journeys, create in-product guidance, and design the adoption assets for new capabilities. This hybrid, in-office-first role is based in the Chicago area, offering a competitive salary,

Qualifications

• Ownership of outcomes in adoption, activation, usage, and retention with measurable results.
• Natural storyteller with ability to craft compelling messages that drive engagement.
• Deep understanding of how a product moves from idea to launch and in-product moments.

Responsibilities

• Adoption: develop messaging and assets for each new capability to drive adoption.
• The product story: translate Albi's strengths into customer-facing messaging across segments.
• Turning usage into value: read usage signals and deploy nudges or programs at the right moment.
• Feedback Growth Loop: identify patterns to inform marketing optimization and product iterations.
• Fueling new business with the GMM: collaborate to create stories and proof for new restorers.
• Tech stack: optimize tooling with GTM Engineer for insights and adaptive communication.
• Product Lifecycle Plus: iterate messaging based on journey feedback and insights.

Skills

Adoption & retention

Storytelling

Product lifecycle understanding

Analytics

Onboarding / in-app guidance

AI tools

Tools

AI tools

Job description

We’re hiring a Product Marketing Manager to make sure our customers get the fullest value from our amazing product and boost adoption of our key features. Every time we ship a new capability, you’re the person who makes sure the restorers who trust us discover it, adopt it, and get real value from it.

As part of our Marketing team, you will work closely with our Product and CS teams: you take what the product team builds, understand from them where customers hit friction, and turn it into the messaging and adoption plans that help every restorer get more out of Albi.

Key Responsibilities

• Adoption. Alongside the product team, find where customers hit friction, build the messaging that moves them past it, and design the adoption plan and assets for each new capability
• The product story. Take what makes Albi great and how it stands out from the product team, and translate it for end customers — tuned to each of our segments
• Turning usage into value Read the signals in how customers use Albi and meet them with the right nudge, program, or conversation at the right moment — so more of them get more out of the platform
• Feedback Growth Loop Identify patterns in user behavior and marketing engagement metrics, and use those insights to feed marketing optimization and product iterations
• Fueling new business with the GMM. Partner with our Growth Marketing Manager, turning your product expertise into the stories and proof that bring new restorers to Albi
• Tech stack Working with the product team and our Go To Market Engineer to optimize our tech stack to gain insights and adaptive communication to our user base
• Product Lifecycle Plus Working through the product lifecycle stage and iterating the messaging and adoption plan based on feedback and insights developed through-out the journey

Key Qualifications

• You've owned outcomes in adoption, activation, usage, and retention — and you can prove it with real numbers
• You're a natural storyteller and creative at heart. You understand the power of a strong message and creative to drive engagement and visibility
• You're fluent in product and understand how a product goes from idea to beta to launch. You go deep on how something works and come back with the message — and the in-product moment — that makes it click
• You think in numbers. You measure what you do, and you move it
• You've used the product itself to drive growth — onboarding, in-app guidance, self-serve experiences that help people get to value on their own
• You use AI like it's second nature, and you have real opinions about your tools
• You're based in the Chicago metro and up for hybrid, in-office-first work

Benefits

We're driven by purpose, fueled by high energy, and backed by venture funding. We're unapologetically ambitious — and we make sure everyone has the support to do the best work of their career. We believe the best work happens when good people are in the room together, so we’re a hybrid team built around our downtown Chicago office.

$110,000-$140,000 OTE, depending on experience —a competitive base plus quarterly variable tied to your adoption and growth goals, with real upside when you beat them. We move fast and hold a high bar — this is a role for someone who wants to own an outcome end to end.

What we offer:

• A team of smart, kind people building technology that solves real-world problems
• An environment where your input carries weight and your growth comes first
• Competitive salary
• Flexible PTO
• Work-from-anywhere days
• Generous parental leave
• Medical, dental, and vision coverage
• 401(k) + matching
• Regular team events and offsites
• An equipment budget — whatever you need to do your best work
• Continuing education, mentorship, and career development