PMG Surgery Scheduler- Orthopedic

Davita Inc.; Rio Rancho (NM); Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare provider is seeking a PMG Surgery Scheduler focused on orthopedic cases to coordinate complex surgery schedules and ensure patient care continuity at Presbyterian Rust Medical Center. The candidate will manage relationships with providers and patients while demonstrating strong organizational and communication skills. Full-time benefits are offered, including medical and wellness programs.

Benefits

Medical benefits

Paid time off

Retirement plan

Wellness programs

Qualifications

• Minimum of 18 months experience in a clinical setting.
• Previous one-on-one experience with surgeons required.
• Familiarity with CPT and ICD-10 coding.

Responsibilities

• Develop and maintain positive relationships with providers, patients, and stakeholders.
• Manage complex provider schedules including OR and clinic schedules.
• Ensure prior authorizations are in place prior to procedures.

Skills

Communication

Organizational Skills

Problem Solving

Education

High School Diploma/GED

Job description

PMG Surgery Scheduler- Orthopedic

Requisition ID

2025-47730

Category

Patient Registration and Supp

Location : Name

Presbyterian Rust Medical Ctr

Location : City

Rio Rancho

Location : State/Province

NM

Minimum Offer

USD $16.15/Hr.

Maximum Offer for this position is up to

USD $23.99/Hr.

Overview

Now hiring a PMG Surgery Scheduler-Orthopedic

Surgery scheduling and coordination are critical components of patient care. It is a complex process of coordinating patients' personal schedules and needs, surgeons' schedules, access to hospital facilities and insurance authorizations. Must have strong communication skills to coordinate with clinic, surgeon, OR, ASC and outside personnel to ensure case accuracy from creation to completion.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

Full Time - Exempt: No

• Job is based at Presbyterian Rust Medical Ctr
• Remote work from home: this job is intended to be conducting in the state of New Mexico.
• Work hours: Weekday Schedule Monday-Friday
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate: A minimum of 18 months experience in a clinical setting.
Previous one on one experience with surgeon/s required

Qualifications

• High School Diploma/GED Required
• A minimum of 18 months experience in a clinical setting.
• Previous one on one experience with surgeon/s required
• Requires strong organizational skills
• Must be able to function under pressure while maintaining professionalism
• Familiarity to CPT and ICD-10 coding

Responsibilities

• Develop and maintain positive relationships with providers, patients, and internal/external stakeholders.
• Manage complex provider schedules including OR schedules, ASC schedules and clinic schedules.
• Accuracy in scheduling is paramount in performance
• Ability to schedule complex surgical procedures (et. al. total joint replacement, complex cardio-thoracic procedures, robotic cases, minimally invasive, gynecologic oncology and breast oncology, etc.)
• Ensure prior authorizations/certifications/referrals are in place PRIOR to procedure
• Responsible for collaborating all preoperative studies such as labs, diagnostic studies, physician consults, and clearances for upcoming surgeries and procedures.
• Based on surgeon instruction, determine personnel/equipment required and coordinate with OR / ASC staff.
• Must be highly skilled in verbal communication, problem solving, prioritization and organization.
• The Surgery Scheduler schedules all surgical procedures and assures that all the appropriate clinical and insurance coding information is collected for the surgery.
• Coordinate post-operative follow-up needs within the office. Maintain the daily, weekly, and monthly surgery schedules.
• Manages the issues encountered when daily operational changes take place (add-ons, delays, emergencies, cancellations, etc)
• Able to communicate with patients through various methods (in person, over the phone, MyChart, with the use of an interpreter, etc)
• Assist clinical leadership with provider issues
• Serve as liaison between site staff and department for functions related to role such as provider staffing
• Assist in the creation of provider schedules in a computerized staffing system.
• Assists leadership with operational and standardization efforts as needed
• Assists in the creation and management of provider Epic templates
• Demonstrates CARES behaviors of Collaborate, be Accountable, Respect, Engage and Serve to all whom you encounter.
• Must make daily decisions independently.
• Other support tasks as assigned; may include facilitating meetings, ordering supplies, and coordinating service requests
• All other duties as assigned

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to

USD $23.99/Hr.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

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