PMG Operations Specialist

Presbyterian Healthcare Services; Albuquerque (NM); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a PMG Operations Specialist to provide operational support across various departments and clinics. This dynamic role involves collaborating with leadership on projects, enhancing processes, and fostering relationships with staff and external partners. The ideal candidate will have a strong background in healthcare operations and a commitment to improving community health. Join a dedicated team that values diversity and strives to make a meaningful impact on the well-being of New Mexicans. This is a full-time position with comprehensive benefits and opportunities for professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Wellness Programs

Qualifications

• Minimum of 3 years healthcare experience.
• Bachelor's Degree preferred.

Responsibilities

• Assist leadership with operational and standardization efforts.
• Maintain knowledge of PMG and departmental operations.
• Organize and implement operational practices for one or more sites.

Skills

Healthcare Operations

Process Improvement

Communication

Relationship Management

Education

High School/GED

Bachelor's Degree

Job description

Overview

Now hiring a PMG Operations Specialist.

This role provides operational support for the PMG Departments and clinics. The specialist assists clinic or department leadership with operational efforts, including project implementation, program outreach, process improvement, and initiative support. The role involves routine interaction with external departments within and outside the organization necessary for department operation.

How you belong matters here

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters; it's how we do it — and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time - Exempt: Yes
• Location: Rev Hugh Cooper Admin Center
• Remote work: This job is intended to be conducted within the state of New Mexico.
• Work hours: Days
• Benefits: A wide range of benefits including medical, wellness programs, vision, dental, paid time off, retirement, and more for full-time employees.

Ideal Candidate

High School/GED required; Bachelor's Degree preferred. Minimum of 3 years healthcare experience.

Responsibilities

• Assist leadership with operational and standardization efforts
• Maintain knowledge of PMG and departmental operations related to process improvement
• Develop and maintain positive relationships with staff, leadership, providers, and patients
• Communicate with external departments and vendors
• Organize and implement operational practices for one or more sites
• Assist with onboarding and orientation of new providers and staff
• Prepare and code invoices for approval
• Track and process provider CME and license reimbursements
• Create and manage provider schedules under supervision
• Assist with creation and management of provider Epic templates
• Coordinate provider call schedules and communicate changes
• Oversee payroll and time tracking for clinic staff
• Support program outreach, which may involve travel or offsite visits
• Assist with regulatory compliance as needed
• Perform other support tasks, including facilitating meetings, ordering supplies, and coordinating service requests
• Perform all other duties as assigned

Benefits

All benefits-eligible Presbyterian employees receive comprehensive benefits, including medical, dental, vision, disability insurance, life insurance, and voluntary benefits.

Wellness: Presbyterian's Employee Wellness rewards program offers opportunities to enhance health and well-being, with incentives like gift cards for participating in wellness activities.

Why work at Presbyterian?

We are committed to improving community health through initiatives like farmers' markets and local partnerships, aiming to positively impact the health of New Mexicans.

About Presbyterian Healthcare Services

Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing medical group. We are New Mexico's largest private employer, with nearly 14,000 employees, including over 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide, offering Medicare Advantage, Medicaid (Centennial Care), and Commercial plans.

We are an AA/EOE/VET/DISABLED employer, drug-free, tobacco-free, and maintain smoke-free campuses.

The maximum offer for this position is up to USD $34.27/hour. Compensation considers experience, training, internal equity, and organizational needs.