PM Shift/Night Auditor

ZMC Hotels; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

ZMC Hotels is seeking a Night Auditor who thrives in a fast-paced environment and enjoys working independently while being part of a team. This role involves closing nightly reports, ensuring guest satisfaction, and maintaining hotel operations. If you have strong communication skills and a passion for customer service, we want you to join our fun and friendly team!

Benefits

Medical, Dental, and Vision insurance options

Paid time off

401(k) for full-time employees

Hotel discounts

Opportunities for bonuses

$250 referral bonus

DailyPay

Qualifications

• Strong computer skills and exceptional communication skills required.
• Ability to multitask with limited supervision in a fast-paced environment.

Responsibilities

• Closing reports at the end of each night.
• Checking in guests and providing excellent customer service.
• Maintaining responsibility for hotel property and guest safety.

Skills

Communication

Customer Service

Multitasking

Computer Skills

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities:

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Qualifications:

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Benefits/Perks:

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus ($250 for you and $250 for a referred associate)
• DailyPay: access to your already earned wages before payday