PM Shift/Night Auditor

ZMC Hotels; Cincinnati (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a Night Auditor who thrives in a fast-paced environment. This role is perfect for those who enjoy working independently while being part of a vibrant team. Responsibilities include closing nightly reports, ensuring guest safety, and providing top-notch customer service. The company values flexibility and growth, offering various career paths and benefits. If you are a night owl with a passion for hospitality and exceptional guest service, this opportunity is tailored for you.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

401(k) for Full-Time Employees

Hotel Discounts

Bonus Opportunities

Referral Bonus

DailyPay Access

Qualifications

• Strong computer and communication skills are essential.
• Must excel in guest service and multitasking.

Responsibilities

• Close reports and maintain accountability for hotel operations.
• Check in guests and provide exceptional customer service.

Skills

Computer Skills

Communication Skills

Guest Service Excellence

Multitasking

Ability to Work Independently

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities:

1. Closing reports at the end of each night
2. Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
3. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
4. Check in guests, show that classic “customer service” smile, and always have fun with this awesome team. We want to help answer guest questions and make their stay as enjoyable as possible.

Qualifications:

1. Strong computer skills.
2. Exceptional communication skills.
3. Demonstrated excellence in guest service.
4. Ability to multitask with limited supervision.
5. Ability to work in a fast-paced environment.

Benefits/Perks:

1. Medical, Dental, and Vision insurance options
2. Paid time off and 401(k) for full-time employees
3. All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels.
4. Opportunities for bonuses
5. $250 referral bonus ($250 for you and $250 for a referred associate)
6. DailyPay: access to your already earned wages before payday.