PM Restaurant Supervisor

508 PIZZA; Worcester (MA); On-site; USD 24,796 - 38,572; Full time

Job summary

Uno Pizzeria Worcester is seeking a Restaurant Supervisor to lead daily operations, guide front-of-house staff, and maintain outstanding service in a fast-paced setting.

Ideal candidates bring proven supervision experience, strong leadership, and a customer-first mindset. The role requires adapting to evenings and weekends, with a focus on health standards, inventory control, and promoting team growth.

Qualifications

• Experience in restaurant supervision or management
• Leadership and team-building
• Excellent communication and interpersonal abilities
• Ability to multitask and work in a fast-paced environment
• Knowledge of food safety standards and health regulations
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent; hospitality or management training is a plus
• Bartender experience
• ServeSafe certification

Responsibilities

• Oversee daily restaurant operations to ensure high standards of service, quality, and cleanliness
• Supervise and support front-of-house staff, including training, scheduling, and performance management
• Ensure excellent customer service by addressing guest concerns promptly and professionally
• Assist in managing inventory, ordering supplies, and maintaining proper stock levels
• Enforce health and safety regulations and company policies
• Collaborate with management to implement promotional activities and improve operational efficiency
• Monitor sales and financial performance, contributing to achieving revenue targets
• Take on server or bartender shifts when needed

Skills

Restaurant supervision

Leadership

Communication

Multitasking

Food safety

Flexibility

Bartender experience

ServeSafe certified

Education

High school diploma or equivalent

Hospitality/management training

Job description

Description

PM Restaurant Supervisor - Uno Pizzeria Worcester

Join the dynamic team at Uno Pizzeria in downtown Worcester as a Restaurant Supervisor, where you will play a key role in delivering exceptional dining experiences and ensuring smooth restaurant operations. We are seeking a motivated and customer-focused leader who is passionate about hospitality and team development.

Key Responsibilities:

• Oversee daily restaurant operations to ensure high standards of service, quality, and cleanliness
• Supervise and support front-of-house staff, including training, scheduling, and performance management
• Ensure excellent customer service by addressing guest concerns promptly and professionally
• Assist in managing inventory, ordering supplies, and maintaining proper stock levels
• Enforce health and safety regulations and company policies
• Collaborate with management to implement promotional activities and improve operational efficiency
• Monitor sales and financial performance, contributing to achieving revenue targets
• Take on server or bartender shifts when needed

Skills and Qualifications:

• Proven experience in restaurant supervision or management, preferably in a pizzeria or casual dining setting
• Strong leadership and team-building skills
• Excellent communication and interpersonal abilities
• Ability to multitask and work effectively in a fast-paced environment
• Knowledge of food safety standards and health regulations
• Flexibility to work evenings, weekends, and holidays as needed
• High school diploma or equivalent; additional hospitality or management training is a plus
• Bartender experience
• ServeSafe certified

At Uno Pizzeria Worcester, we foster a vibrant and inclusive work environment that values growth, teamwork, and customer satisfaction. Join us and be part of a brand that is dedicated to creating memorable dining experiences for our guests.