PM Restaurant Greeter – Full-time – $17.50 per hour

Miraval Resorts & Spas; Tucson (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Complimentary room nights

Staff discounts

Medical insurance

401k match

Paid time off

Sick leave

Family bonding time

Tuition reimbursement

Free meals

Job summary

Miraval Arizona Resort and Spa in Tucson, AZ is seeking friendly Restaurant Greeters to create a warm first impression for guests. You will manage seating flow, assist with menu recommendations, and maintain a welcoming dining atmosphere while collaborating with the rest of the F&B team.

Ideal candidates will have customer service experience in a fast-paced setting, strong verbal communication, and flexibility to work nights, weekends and holidays.

Qualifications

• Customer service experience in a fast-paced setting.
• Strong verbal communication skills.
• Available to work nights, weekends, and holidays.
• Previous experience in a full-service restaurant preferred.
• Basic knowledge of coffee, beer, wine and liquor.
• Able to stand for long periods and be mobile for most shifts.

Responsibilities

• Assign seating flow based on occupancy.
• Maintain grooming standards in a business casual environment.
• Communicate dietary restrictions and special requests.
• Answer calls per Miraval standards and assist guests.
• Input to-go orders in the POS system.
• Keep restaurant clean and stocked with menus and silverware.
• Know menu options and daily specials.
• Provide friendly, warm, and genuine service.
• Coordinate with serving staff and leaders.
• Support with side work as needed.
• Support other F&B operations and banquet functions.

Skills

Customer service experience

Verbal communication

Flexible shifts

Stand for long periods

Hospitality knowledge

Tools

iPad

POS system

Phone usage

Restaurant radio

Job description

Organization- Miraval Arizona Resort and Spa Summary The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

The Position:

Restaurant Greeters are responsible for creating a welcoming and warm first and last impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions through providing table accommodations and offering menu recommendations.

Duties and Responsibilities:

• Assign and plan seating flow based on occupancy.
• Adhere to grooming standards and expectations in our business casual environment.
• Communicate dietary restrictions, allergens and special requests through the appropriate channel.
• Answer phone calls with Miraval standards and assist guests with needs and/or questions.
• Take note of to-go orders and input them through basic POS system.
• Attend to the cleanliness of the restaurant as needed.
• Keep area stocked with menus and silverware.
• Be knowledgeable of menu options and daily specials.
• Provide a friendly, warm, and genuine environment.
• Maintain communication with serving staff and leaders.
• Assist with side work duties as needed.
• Demonstrates adaptability and a collaborative spirit by supporting various Food and Beverage operations as needed, including restaurant service and banquet functions
• Accepts and fulfills additional responsibilities as assigned by leadership, acknowledging that duties may evolve and are not limited to those listed.

We offer excellent benefits:

• Complimentary room nights*
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance on 30 th day of employment*
• 401K with company match*
• Generous Paid Time Off policy*
• Paid sick time
• Paid Family Bonding Time and Adoption Assistance*
• Tuition & Wellbeing Reimbursement*
• Free colleague meals during shift
• Employee Stock Purchase Plan*
• Access to resort facilities including spa services, programs, hiking trails and gym
• Exact benefit package is contingent on status

Qualifications

• A true desire to serve others in a fast-paced environment.
• Refined verbal communication skills.
• Must be available to work flexible shifts including nights, weekends and holidays.
• Previous Customer service experience.
• Full-service restaurant experience preferred.
• Base knowledge of coffee beer wine and liquor.
• Ability to use basic technology such as phone, iPad, POS, and radio
• Ability to stand for long periods of time and be mobile for 90% or more of each shift.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.