PM Laundry Attendant

TMR Operations, LLC; Phoenix (AZ); On-site; USD 37,250,000 - 51,577,000; Full time

Job summary

Pacific Hospitality Group is seeking a Laundry Attendant for our hotel laundry operations in Phoenix, AZ. You will handle linens and towels, ensure proper ironing, folding and stocking per department standards, and maintain a clean laundry area.

The role emphasizes reliability, adherence to equipment operation, and quick response to guest-related issues. No formal education is required, and physical duties include lifting and standing for long periods.

Qualifications

• Prior high-volume laundry experience in a hotel environment.
• Positive attitude and professional demeanor.
• No formal education required.

Responsibilities

• Removes and sorts dirty linens and towels from laundry carts.
• Washes and dries all linens, towels, rags, etc., as directed by management.
• Learns, understands and follows the proper operation of washing machines, dryers, other equipment and use of chemicals.
• Immediately reports any noted repairs or maintenance of laundry equipment, guestroom, public areas, or back of the house areas.
• Resolves guest complaints within scope of authority, otherwise refers the matter to management.
• Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
• Must wear non-slip, oil-resistant shoes.

Skills

Laundry operations

Guest service

Attention to detail

Education

No formal education required

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

WHAT YOU WILL ACCOMPLISH

1. Removes and sorts dirty linens and towels from laundry carts.

2. Washes and dries all linens, towels, rags, etc., as directed by management.

3. Learns, understands and follows the proper operation of washing machines, dryers, other equipment and use of chemicals. Cleans dryer filters daily (or more frequently as needed) and maintains all equipment as trained and instructed.

4. Immediately reports any noted repairs or maintenance of laundry equipment, guestroom, public areas, or back of the house areas.

5. Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

6. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior

7. Must wear non-slip, oil-resistant shoes.

8. Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.

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WHAT YOU WILL BRING

Laundry Attendant washes all soiled linens, towels, napkins, tablecloths, or other assigned items and ensures they are properly ironed, folded and stocked according to department procedures and standards to exceed guest satisfaction. Maintains cleanliness of the laundry room. Reports damage, mechanical deficiencies, suspicious activities or theft.

GREAT IF YOU HAVE

Prior high-volume laundry experience in a hotel environment.

Positive attitude and professional demeanor.

No formal education required.

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Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch. Must be able to lift/move and up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment.

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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.