PM Laundry Attendant

PHX Hotel Operations, LLC; Arizona; On-site; USD 26,000 - 38,000; Full time

Job summary

Pacific Hospitality Group seeks a Laundry Attendant to manage the washing and drying of linens, towels, and other items in a hotel environment. You will sort loads, operate laundry equipment, and ensure spotless, well-stocked items for guest rooms and public areas.

Applicants should have prior high-volume laundry experience, a positive attitude, and a professional demeanor. No formal education is required. You will also follow safety and cleaning protocols and report equipment issues promptly.

Qualifications

• Prior high-volume laundry experience in a hotel environment.
• Positive attitude and professional demeanor.
• No formal education required.

Responsibilities

• Removes and sorts dirty linens and towels from laundry carts.
• Washes and dries all linens, towels, rags, etc., as directed by management.
• Learns, understands and follows operation of washing machines, dryers, and chemicals.
• Cleans dryer filters daily and maintains equipment as trained.
• Reports any repairs or maintenance of laundry equipment or areas.
• Notifies supervisor of problems from guest complaints or disruptive behavior.

Skills

Attention to detail

Teamwork

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

WHAT YOU WILL ACCOMPLISH

• Removes and sorts dirty linens and towels from laundry carts.
• Washes and dries all linens, towels, rags, etc., as directed by management.
• Learns, understands and follows the proper operation of washing machines, dryers, other equipment and use of chemicals. Cleans dryer filters daily (or more frequently as needed) and maintains all equipment as trained and instructed.
• Immediately reports any noted repairs or maintenance of laundry equipment, guestroom, public areas, or back of the house areas.
• Resolves guest complaints within scope of authority, otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior.
• Must wear non-slip, oil-resistant shoes.
• Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.

WHAT YOU WILL BRING

Laundry Attendant washes all soiled linens, towels, napkins, tablecloths, or other assigned items and ensures they are properly ironed, folded and stocked according to department procedures and standards to exceed guest satisfaction. Maintains cleanliness of the laundry room. Reports damage, mechanical deficiencies, suspicious activities or theft.

GREAT IF YOU HAVE Prior high-volume laundry experience in a hotel environment. Positive attitude and professional demeanor. No formal education required.

Physical Requirements

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch. Must be able to lift/move and up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Pacific Hospitality Group, we believe in empowering team members as entrepreneurial thinkers who create value through integrity, vision, humility, and personal accountability. Guided by the principles of Principled Entrepreneurship, we foster an environment where individuals are encouraged to challenge the status quo, act with purpose, and take ownership of their impact. We support our team in discovering their unique gifts, continuously growing their capabilities, and contributing meaningfully—not just to our business, but to the lives of our guests, communities, and one another. If you're ready to grow with a team that values fulfillment and humility, start your journey with us—discover the opportunities waiting for you at Pacific Hospitality Group.