PM Housekeeping Associate – Guest Experience

Hyatt Hotels Corporation; Cleveland (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical/Dental/Vision plans insurance

Life insurance with Short Term andLong

401k with Company Match

Tuition assistance

Discounted room rates

Training & development and career

Job summary

Hyatt Hotels Corporation in Cleveland, OH is hiring a Houseperson for the PM shift to support hotel operations by cleaning and maintaining public areas, transporting linens, and assisting housekeeping staff.

The role emphasizes safety, guest service, and timely task completion, with duties ranging from lobby to restrooms cleaning, restocking supplies, and responding to guest requests.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and ability to maintain cleanliness standards.
• Ability to work independently and support team operations.
• Physical ability to lift, push, and move supplies and equipment throughout shift.
• Strong time-management and organizational skills.
• Basic communication skills with a guest-service mindset.
• Reliable, professional, and safety-focused.
• Must be able to work a flexible schedule, including weekends and holidays.
• Commitment to cleanliness, safety, and supporting an exceptional guest experience.

Responsibilities

• Clean and maintain public areas (lobby, hallways, restrooms, stairwells) to brand standards.
• Perform routine cleaning tasks (vacuuming, mopping, dusting, trash removal, and sanitizing).
• Transport clean linen to floors and collect soiled linen for laundry processing.
• Restock housekeeping closets, carts, and supplies throughout the shift.
• Deliver guest-requested items (rollaways, cribs, towels, amenities) promptly.
• Assist Room Attendants with heavy tasks (linen removal, furniture movement, setup needs).
• Monitor cleanliness and safety of assigned areas; report maintenance concerns.
• Support additional housekeeping or setup tasks as needed to meet operational needs.

Skills

Housekeeping experience

Attention to detail

Independence

Physical stamina

Time management

Guest-service mindset

Reliability

Flexibility schedule

Safety-focused

Job description

Hyatt Hotels Corporation in Cleveland, OH is hiring a Houseperson for the PM shift to support hotel operations by cleaning and maintaining public areas, transporting linens, and assisting housekeeping staff.

The role emphasizes safety, guest service, and timely task completion, with duties ranging from lobby to restrooms cleaning, restocking supplies, and responding to guest requests.