PM Host - Farmhouse Social

Portland Harbor Hotel; South Portland (ME); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance with Company-Funded 

Vision Insurance

Flexible Spending Accounts

PTO Programs

Job summary

Colwen Management Inc. is seeking a friendly Host for Farmhouse Social at the Sheraton at Sable Oaks in South Portland, ME. The role supports guest greetings, wait-time accuracy, and escorting guests to seating areas.

You will manage reservations, assist servers, maintain a clean reception, and help with various restaurant duties. Candidates should have strong customer service and be able to work a 7-day rotation, including nights and weekends.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to operate a point-of-sale system.
• Ability to work quickly and efficiently.
• Organizational and time management skills.
• Ability to work with a team.
• Previous host or server experience preferred.
• Willingness to work 7-day rotation including nights weekends holidays.

Responsibilities

• Greet and welcome guests with a friendly greeting.
• Provide accurate wait times and manage waiting lists.
• Escort guests to dining areas and coordinate seating.
• Provide menus and announce server names.
• Maintain a clean reception area and assist with other tasks as needed.

Skills

Customer service

Interpersonal skills

POS system operation

Team collaboration

Time management

Tools

POS system

Job description

Portland Sheraton at Sable Oaks
200 Sable Oaks Dr
South Portland, ME 04106, USA

• On-site
• Food and Beverage Restaur
• Part-Time
• Requisition #: PMHOS006033

Description

Sheraton at Sable Oaks's Farmhouse Social, a Colwen Hotels Property, is seeking a friendly and engaging Host to join our team. In this role you will be responsible for greeting and welcoming guests to the restaurant, providing accurate wait times, and escorting guests to their dining area.

General Responsibilities:

• Acknowledge and welcome each guest with a smile, eye contact, and a friendly greeting (use guest name whenever possible).
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort guests to assigned dining or bar areas.
• Provide menus and announce server's name.
• Greet and thank guests upon their departure.
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area.
• Cater to guests who require extra attention.
• Answer incoming calls and address guest queries.
• Assist Servers as needed.
• Assist with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Perform other related duties as assigned, you may required to perform a variety or duties in multiple departments during a shift.

Requirements:

• Excellent interpersonal and customer service skills, ability to solve problems
• Ability to operate point-of-sale system
• Ability to work quickly and efficiently
• Organizational and time management skills
• Ability to work with a team
• Ability to maintain personal hygiene
• Previous experience as a host or server preferred
• Ability to work 7-day rotational schedule, including nights, weekends and holidays

We've got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan - Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts - Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.