PM Guest Services & Shuttle Concierge

Hotel Yountville; California; Hybrid; USD 22,000 - 25,000; Full time

Job summary

Bardessono in Yountville, CA, seeks a courteous shuttle driver to greet guests, assist with luggage, and provide safe, timely transportation to and from the property. This role emphasizes exceptional guest service and knowledge of local attractions.

You will operate the hotel shuttle, maintain logs, and upsell hotel amenities while upholding a spotless driving record. PM shifts Sunday through Tuesday and a strong work ethic are required to thrive in a busy luxury environment.

Qualifications

• Must have valid driver’s license and a clean driving record.
• Ability to work PM shifts including Sunday/Monday/Tuesday.
• Must deliver high levels of guest service and professionalism.
• Able to lift 10–25 pounds and operate hotel equipment as needed.

Responsibilities

• Greet guests arriving and departing, assist with luggage and directions.
• Safely drive the hotel shuttle and maintain accurate transport records.
• Offer information about hotel amenities and local attractions.
• Respond to guest requests within 2 minutes and maintain a courteous demeanor.

Skills

Customer service

Driving

Teamwork

Communication

Safety minded

Education

Valid driver’s license

Job description

Bardessono in Yountville, CA, seeks a courteous shuttle driver to greet guests, assist with luggage, and provide safe, timely transportation to and from the property. This role emphasizes exceptional guest service and knowledge of local attractions.

You will operate the hotel shuttle, maintain logs, and upsell hotel amenities while upholding a spotless driving record. PM shifts Sunday through Tuesday and a strong work ethic are required to thrive in a busy luxury environment.