PM Front Desk Agent

General Hotels Corporation; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality sector is looking for a PM Front Desk Agent to join its team at Homewood Suites by Hilton. You will be the first point of contact for guests, managing check-ins and ensuring excellent service during their stay. The ideal candidate will excel in customer service and multitasking within a dynamic environment.

Benefits

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

401(k) with company match

Earned Wage Access through PayActiv

Hotel Room Discounts

Generous Time Off Package

Qualifications

• Entry level front desk agent position.
• Strong customer service and multitasking skills are essential.
• Flexibility to work varied shifts required.

Responsibilities

• Greet guests promptly and warmly.
• Check guests in and out efficiently.
• Handle cash and credit transactions accurately.

Skills

Excellent customer service skills

Strong communication skills

Ability to multitask

Attention to detail

Ability to work well under pressure

Basic math skills

Tools

Hotel front desk software

Job description

Join to apply for the PM Front Desk Agent role at General Hotels Corporation

5 days ago Be among the first 25 applicants

Join to apply for the PM Front Desk Agent role at General Hotels Corporation

Get AI-powered advice on this job and more exclusive features.

General Hotels Corporation has an immediate opening for an PM Front Desk Agent to join our hotel team at Homewood Suites by Hilton - Keystone Crossing! The PM Front Desk Agent works 3pm-11pm and is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable.

The Front Desk Agent is responsible for a variety of tasks, including:

• Greeting guests as they arrive at the hotel
• Checking guests in and out of the hotel
• Answering phone calls and responding to emails
• Assisting guests with any questions or concerns they may have
• Maintaining accurate records of guest information and room assignments
• Handling cash and credit card transactions
• Providing information about hotel amenities and local attractions
• Ensuring that the front desk area is clean and organized
  
  

The ideal candidate for this position will possess the following skills:

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work well under pressure
• Proficiency in using hotel front desk software and equipment
• Basic math skills
• Flexibility to work different shifts, including weekends and holidays
  
  

Benefits Include

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”) through PayActiv
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package
  
  

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

Referrals increase your chances of interviewing at General Hotels Corporation by 2x

Sign in to set job alerts for “Project Manager” roles.

Front Desk & Travel Assistant (On-Site at the KPG Corporate Office)

Training Center and Operations Support Assistant

Guest Service Agent - Conrad Indianapolis

Carmel, IN $45,000.00-$65,000.00 4 months ago

Greater Indianapolis $13.00-$15.00 4 months ago

Core Crew (Front Desk & Sales) - Broad Ripple, IN

Medical Receptionist - Patient Experience Specialist

Carmel, IN $39,520.00-$39,520.00 1 week ago

Carmel, IN $45,000.00-$48,000.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.