PM Bartender

TPG Hotels & Resorts; Mansfield (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Supplemental Life Insurance

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off

Vacation and Holidays

Employee Assistance Program

Hotel Discounts

Job summary

TPG Hotels & Resorts is seeking a Lobby Bar Bartender to craft cocktails, engage guests, and elevate the bar experience in a fast-paced hotel setting.

You will prepare diverse drinks, maintain a polished bar, and collaborate with hotel staff to deliver exceptional hospitality. Flexibility for evenings, weekends, and holidays is required, with opportunities for advancement and employee discounts across TPG properties.

Qualifications

• Experience as a bartender or in hospitality preferred.
• Strong knowledge of cocktails and beverage presentation.
• Excellent customer service and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic math for cash handling.
• Familiarity with health and safety regulations.

Responsibilities

• Beverage Preparation: Skillfully mix and serve a wide range of cocktails, beers, wines, and non-alcoholic drinks while following recipes and standards.
• Menu Knowledge: Maintain in-depth knowledge of the drink menu and make recommendations.
• Customer Interaction: Take orders, engage with guests, and provide a personalized experience.
• Presentation: Ensure drinks are visually appealing with proper garnishes and glassware.
• Bar Setup and Maintenance: Keep the bar stocked, organized, and clean throughout the shift.
• Cash Handling: Process payments, manage tabs, and handle cash and cards accurately.
• Entertainment and Engagement: Create a lively bar atmosphere and offer recommendations.
• Inventory Management: Monitor inventory, restock, and report shortages.
• Compliance: Adhere to laws and regulations regarding alcohol service and verify ages.
• Collaboration: Work with servers, kitchen staff, and management for seamless service.

Skills

Mixology knowledge

Customer service

Multitasking

Communication skills

Math for cash handling

Health & safety familiarity

Flexible hours

Job description

The Lobby Bar Bartender plays a vital role in guest satisfaction at the bar, utilizing their mixology skills, customer service abilities, and entertainment flair to provide guests with an outstanding experience. They expertly prepare and serve drinks, engage with guests, and enhance the overall atmosphere of the establishment.

What you'll be doing

• Beverage Preparation: Skillfully mix and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, while adhering to established recipes and standards.
• Menu Knowledge: Possess an in-depth knowledge of the drink menu, including ingredients, flavor profiles, and presentation. Make recommendations to customers based on their preferences.
• Customer Interaction: Engage with customers in a friendly and professional manner. Take drink orders, offer suggestions, and provide a personalized experience.
• Presentation: Ensure drinks are visually appealing and well-presented, using garnishes and glassware appropriately to enhance the overall drink experience.
• Bar Setup and Maintenance: Prepare the bar area for service, ensuring that all necessary tools, ingredients, and supplies are available. Keep the bar area clean and organized throughout the shift.
• Cash Handling: Process payment transactions accurately, manage tabs, and handle cash and credit card transactions. Maintain an organized cash register and provide accurate change.
• Entertainment and Engagement: Provide entertainment and engage with customers by offering recommendations and creating a lively atmosphere. Tend to guests at the bar, making them feel welcomed and valued.
• Inventory Management: Monitor and manage beverage inventory, restocking supplies as needed and reporting any shortages to management. Assist with inventory counts and ordering.
• Compliance: Adhere to all relevant laws and regulations regarding the sale and consumption of alcohol. Verify customer age and refuse service to underage or intoxicated individuals.
• Collaboration: Work closely with other staff members, including servers, kitchen staff, and management, to ensure seamless service and guest satisfaction.

Skills and Requirements:

• Previous experience as a bartender or in the hospitality industry is preferred.
• Strong knowledge of mixology, cocktail recipes, and beverage presentation.
• Excellent customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Good communication and active listening skills.
• Basic math skills for cash handling and order processing.
• Familiarity with relevant health and safety regulations.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.