PM Barista Attendant — Craft Coffee & Guest Experience

Olde Naples Hotel

Naples (FL)

On-site

USD 23,000 - 26,000

Full time

11 days ago
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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount

Job summary

Olde Naples Hotel is seeking a Barista Attendant to join our team in Naples, FL. This full-time position involves preparing and serving coffee, espresso drinks, teas, and light food items while delivering excellent customer service.

You will handle order taking, operate espresso equipment, process payments, and maintain a clean, well-stocked workspace. Open availability is required, including early mornings and evenings.

Qualifications

  • Strong customer service and interpersonal skills.
  • Knowledge of espresso machines and brewing equipment.
  • Ability to work various shifts, including early mornings, evenings, and holidays.
  • Attention to detail in preparing drinks to exact specifications.
  • Basic math skills for pricing and inventory.
  • Understanding of health and safety regulations.
  • High school diploma or equivalent; relevant training or experience preferred.

Responsibilities

  • Beverage preparation and service: Prepare and serve coffee, espresso drinks, blended coffees, teas, and specialty cold beverages.
  • Food service: Serve prepared items such as pastries, sandwiches, soups, and snacks when applicable.
  • Customer interaction: Greet customers warmly, present the menu, answer questions, and offer personalized recommendations.
  • Order taking: Accurately take drink and food orders, noting customizations.
  • Equipment operation: Operate coffee-making equipment such as espresso machines, grinders, brewers, and milk frothers.
  • Sales and payments: Use the POS system to process cash and credit card transactions.
  • Workspace maintenance: Keep the bar area, seating area, and equipment clean and organized.
  • Inventory and restocking: Monitor and restock supplies like cups, lids, coffee beans, syrups, and pastries.
  • Opening and closing duties: Assist with setup, cleaning, and inventory tasks during shift changes.
  • Feedback and suggestions: Communicate customer feedback to management and suggest new menu items.

Skills

customer service
espresso machines
various shifts
attention to detail
math skills
health & safety regulations

Education

High school diploma or equivalent

Job description

Olde Naples Hotel is seeking a Barista Attendant to join our team in Naples, FL. This full-time position involves preparing and serving coffee, espresso drinks, teas, and light food items while delivering excellent customer service.

You will handle order taking, operate espresso equipment, process payments, and maintain a clean, well-stocked workspace. Open availability is required, including early mornings and evenings.

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