Plymouth Hotel: Housekeeper/Room Attendant

Think Hospitality; Miami Beach (FL); Presencial; USD 28.000 - 35.000; Jornada completa

Descripción de la vacante

Think Hospitality is seeking a dedicated housekeeper in Miami Beach to ensure guest rooms and facilities are well-maintained. Responsibilities include cleaning rooms, providing amenities, and assisting with guest needs to uphold high standards of service.

The ideal candidate will have at least one year of experience in housekeeping, strong customer service skills, and the ability to work flexible hours. Join our team to provide exceptional hospitality and support our guests' comfort.

Formación

• Fluency in English both verbal and non-verbal.
• Ability to work in a fast-paced environment.
• Commitment to superior customer service.

Responsabilidades

• Ensure guest rooms and bathrooms meet cleanliness standards.
• Provide maid service and assist with guest requests.
• Clean and maintain guest areas to high standards.

Conocimientos

Customer service skills

Self-motivation

Able to carry 25 lbs

Educación

Minimum one year experience in housekeeping

Descripción del empleo

Overall Scope and Responsibility

Ensure that all guest rooms and bathrooms are cleaned to the company standards in both quality and quantity.

Essential Duties

• Provide maid service for guest rooms and meet cleanliness and guest satisfaction.
• Replace any unused amenities and report any maintenance concerns.
• Assist Lobby Attendant in delivering guest requests.
• Provide maid service by doing a thoughtful cleaning, vacuum, undusting, replenishing amenities, linens, and supplies and filling ice bucket as preferred by guest.
• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.
• Assist PM attendants by stripping and making beds, changing bed linens, dust all furniture, pictures, drawers, window ledges, and shelves in team effort.
• Empty trash.
• Sign for room keys and restock heavy cart.
• Visually inspect room for cleanliness and appearance and signify cleaning completion.
• Assist Lobby Attendant in public areas as needed.
• Attend all mandatory meetings.
• Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.
• Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency.
• Complete all other duties as assigned by supervisor to include cross training.
• Keep work area neat and organized.

Job Knowledge, Skills, & Abilities

• Must be able to carry 25 lbs.
• Commitment to superior customer service and excellent customer service skills.
• Strong initiative and self-motivation.

• Fluency in job related English both verbal and non-verbal.
  • An appreciation and respect for the diversity of all individuals in the workplace.
  • Ability to handle pressure and work in a fast paced environment.
  • Minimum one year experience within housekeeping dept.
• Must be able to work days, evenings, and weekends as necessary.