Plumbing Technician

Cole Services; Garden Grove (CA); On-site; USD 65,000 - 100,000; Full time

Job summary

Cole Services is seeking a dedicated Plumbing Technician to join their team in Garden Grove, CA. The role encompasses servicing plumbing systems at residential properties with a focus on exceptional customer interaction and satisfaction. Benefits include full-time work, competitive salary, and a supportive team culture that encourages personal and professional growth.

Benefits

Medical, Dental, & Vision Insurance

401k + Match

PTO + Paid Holidays

Company Truck + Dispatch From Home

Awesome Staff Contests

Qualifications

• At least three years of experience as a Service Plumbing technician.
• Customer Service experience.
• Understanding of advanced principles of plumbing.

Responsibilities

• Responsible for the service of plumbing systems at residential properties.
• Interact with customers daily.
• Establish customer rapport and complete sales proposals.

Skills

Excellent mechanical skills

Excellent communication skills

Time management skills

Organizational skills

Problem-solving skills

Education

High School Diploma, GED, or suitable equivalent

Job description

Are you seeking to elevate your career by delivering top-notch service within a well-established and reputable company? Are you in search of an employer who promotes a team-oriented environment? If you're looking for a company that prioritizes doing the right thing for their employees and customers, you're in the right place! Join the Cole Services team and discover the best choice you’ll make in your career!

Position Title: Plumbing Technician
Location: Garden Grove, CA 92843
Schedule: 7:30 AM to last call Monday to Friday, On call, Weekends as needed

Why Choose Us

• $65-100K per year (based on experience) Plus bonuses!
• Full-Time Work!
• Medical, Dental, & Vision Insurance
• 401k + Match
• PTO + Paid Holidays
• Company Truck + Dispatch From Home (*specified positions)
• Awesome Staff Contests
• Company Meetings + Food!
• Great Company Events
• Amazing Company Culture

What We’re Looking For:
We are looking for a motivated Plumbing Technician to join our company. As our technician, you will be responsible for the service of plumbing systems at residential properties. Technicians will travel to various service calls throughout the day, and each day will be different. You will be interacting with customers daily throughout our service areas.

To be successful in this role, you will need to be organized, efficient, and have practical problem-solving skills. You will be interacting with our customers daily, so having patient and respectful behavior is a must as you are representing our company.

What You’ll Be Doing:

• Using your exceptional verbal and written communication and presentation skills
• Establishing customer rapport with products and services
• Forming accurate and complete sales proposals
• Helping to facilitate post-sale transitions with installation managers and installers
• Educating prospective customers on the superior quality products/services
• Participating in training on the latest industry technologies
• Supporting team members and peers

What Makes YOU Great!

• Excellent mechanical and technical skills
• Physically able to move items weighing 75 lbs. or higher
• Your ability to bend, climb, kneel, and stand for extended periods of time
• Possess interpersonal skills to relate to customers and solve issues
• Reliable and self-motivated
• Excellent time management skills
• Ability to multitask with different, and sometimes conflicting events happening at the same time
• Ability to relay information in a fast-paced environment
• Excellent communication skills to collaborate with others under any type of condition
• You have the ability to work after hours, over weekends, and on public holidays with short or no notice

Requirements:

• At least three years of experience as a Service Plumbing technician is required
• Customer Service experience
• Understanding of advanced principles of plumbing and pipe threading
• Knowledge of computers and tablet use
• Valid driver’s license
• You have the ability to commute in the Garden Grove, CA area
• High School Diploma, GED, or suitable equivalent

Cole Services has been proudly serving the Orange County, CA area since 1969. Whether you are looking for a better opportunity or searching for a way to jumpstart your trades career, you’ve come to the right place. We are in the people development business, and we take that seriously. We offer a space where our team members feel supported, well-trained, and excited to come to work every day. Just like you, we want you to be your best both personally and professionally! Join our team and discover what comfortable employment looks like in action!

For over 55 years, Cole Services has been providing professional Plumbing & HVAC Services in our area. We take care of our employees by prioritizing their needs, treating them like family, and providing the best employment experience possible. At Cole Services, we make it possible for our employees to find the work/life balance they’ve been searching for. We are here to cultivate an excellent team by prioritizing our people development and ensuring a great day, every day for our employees. Our consistent goal is to empower our team to use their expertise and enjoy their job every day!