Plumbing Technician

Baker Home Energy; California (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Retirement savings plan

Paid holidays & PTO

Job summary

Baker Home Energy in the United States is seeking a skilled Plumbing Technician to support residential installations, maintenance, and repairs, focusing on water heaters, filtration systems, and upgrades.

The successful candidate will manage service calls independently, deliver high quality workmanship, and ensure customer satisfaction while complying with local codes and safety standards. HVAC tasks may be required occasionally, with opportunities for training and career growth.

Qualifications

• 5+ years of residential plumbing experience preferred.
• Strong customer service and communication skills.
• Experience educating customers on system care and preventative maintenance.

Responsibilities

• Install, maintain, and repair residential plumbing systems, including water heaters and water filtration systems.
• Diagnose plumbing issues and implement efficient, effective solutions.
• Ensure all work meets or exceeds local code requirements and industry standards.
• Stay current on industry regulations, tools, and emerging technologies.
• Communicate clearly with homeowners regarding repairs, recommendations, and preventative maintenance.
• Perform routine inspections and preventative maintenance to maximize system performance and lifespan.
• Maintain clean, safe, and organized work areas in compliance with company and regulatory standards.
• Assist with HVAC system maintenance and repair as needed.

Skills

Residential plumbing

Customer service

System education & maintenance

ServiceTitan / Salesforce

Communication with homeowners

Troubleshooting

OSHA safety

Tools

ServiceTitan

Salesforce

Job description

At Baker Home Energy we thrive off of truly living our values - Do the Right Thing, Exemplify Our Reputation, Win Together, and Embrace Change and Growth.

Summary

We are looking for a skilled and detail-oriented Plumbing Technician to support residential plumbing installations, maintenance, and repairs. This role focuses on water heater replacements, water filtration and treatment systems (including reverse osmosis and softeners), and general plumbing upgrades.

The ideal candidate is a dependable professional who can independently manage service calls while delivering high-quality workmanship and an excellent customer experience. This position may also assist with HVAC-related tasks as needed.

Key Responsibilities

• Install, maintain, and repair residential plumbing systems, including water heaters and water filtration systems
• Diagnose plumbing issues and implement efficient, effective solutions
• Ensure all work meets or exceeds local code requirements and industry standards
• Stay current on industry regulations, tools, and emerging technologies
• Communicate clearly with homeowners regarding repairs, recommendations, and preventative maintenance
• Perform routine inspections and preventative maintenance to maximize system performance and lifespan
• Maintain clean, safe, and organized work areas in compliance with company and regulatory standards
• Assist with HVAC system maintenance and repair as needed
  
  

Qualifications

• 5+ years of residential plumbing experience preferred
• Strong customer service and communication skills
• Experience educating customers on system care and preventative maintenance
• Familiarity with software such as Microsoft Office, ServiceTitan, Salesforce, or similar systems
• Willingness to pursue continued education or certifications (e.g., State Plumbing License, Journeyman Certification, EPA Certification, Water Treatment Certification)
• OSHA and CPR certifications preferred
  
  

Knowledge & Skills

• Solid understanding of plumbing codes, safety regulations, and best practices
• Proficiency with plumbing tools and diagnostic equipment
• Working knowledge of HVAC systems and ability to assist as needed
• Strong troubleshooting and problem-solving skills
• Ability to work in confined or physically demanding environments
  
  

Technical Expertise

• Experience with pipe fitting, cutting, threading, and welding using manual and power tools
• Familiarity with modern plumbing technologies (tankless water heaters, smart water systems, eco-friendly fixtures)
• Skilled in using tools such as pipe wrenches, cutters, and video inspection equipment
• Knowledge of safe waste disposal and sanitation practices
• Ability to identify additional service opportunities that align with customer needs
  
  

What Sets You Apart

• Customer-focused with the ability to explain solutions and build trust
• Strong time management and ability to handle multiple service calls
• Professional, reliable, and detail-oriented
• Comfortable recommending upgrades or additional services when appropriate
  
  

Work Environment

• Field-based role at residential job sites
  
  

Physical Requirements

• Ability to stand, kneel, bend, and climb for extended periods
• Comfortable working in confined spaces and at heights
• Ability to lift up to 50 pounds
• Must be able to distinguish color-coded systems and components
  
  

Pay Transparency

The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility, which is based on company and individual performance, short- and long-term incentives, and program-specific awards. Bakerprovides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.Please note that the compensation information is a good-faithestimate for this position. It assumes a rate based on location and experience.

Acknowledgements

Baker Home Energy isan Equal Opportunity Employer / Disability / Veteran.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a BakerRecruiter with a @bakerhomeenergy.com email directly from our organization.