Plumbing Service Technician — Year-Round Work & Growth

Happyhiller

Lebanon (TN)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts –Family

Job summary

Hiller is seeking a skilled plumber to deliver residential plumbing services, including installation, maintenance, troubleshooting, and repairs, while ensuring code compliance and delivering exceptional customer satisfaction.

You will inspect systems, install pipes, pumps, and fixtures; communicate options to customers; document work and pricing; and participate in the Club Membership program. A valid driver's license and HS diploma are required.

Qualifications

Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
High School diploma or general education degree (GED) required.
A valid driver's license, and approved to drive by Company's insurance carrier.

Responsibilities

Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
Adjust, repair, replace sewage and sump pumps.
Communicate the benefits of Club Memberships.
Complete all required documentation on services, collect, record, and deliver fees to designated office administration.
Consistently provide accurate True Transparency pricing.
Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly.
Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet.
Perform all plumbing service and replacements to applicable codes.
Repair of drain, sewer, and water lines.
When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet.
Perform other duties as assigned.