Plumbing Service Technician — Year-Round Work & Growth

Hiller Plumbing, Heating, Cooling & Electrical; Dickson (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Vacation

Paid Holidays

Flex Spending

Job summary

Hiller Plumbing, Heating, Cooling & Electrical, a long‑standing home services provider in the United States, seeks a skilled plumbing professional to join our Dickson, TN team. You will handle installations, repairs, and inspections, ensuring safety and customer satisfaction while communicating options to customers.

We value strong communication, reliability, and a commitment to high‑quality service, with opportunities for growth and advancement within a family‑oriented company.

Qualifications

• Experience preferred in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
• A High School diploma or general education degree (GED) required.
• A valid driver's license, and approved to drive by Company's insurance carrier.

Responsibilities

• Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction
• Adjust, repair, replace sewage and sump pumps
• Communicate the benefits of Club Memberships
• Complete all required documentation on services, collect, record, and deliver fees to designated office administration
• Consistently provide accurate True Transparency pricing
• Cut, thread, assemble and install pipes; connect valves; caulk joints; and test finished job by allowing water to flow through correctly
• Perform a thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings to the customer in a written option sheet
• Perform all plumbing service and replacements to applicable codes
• Repair of drain, sewer, and water lines
• When issues are identified, prepare a detailed finding report with pictures to discuss with the customer, present repair options to include cost using the options sheet
• Perform other duties as assigned

Skills

Customer service

Communication

Problem solving

Education

High School diploma / GED

Job description

Hiller Plumbing, Heating, Cooling & Electrical, a long‑standing home services provider in the United States, seeks a skilled plumbing professional to join our Dickson, TN team. You will handle installations, repairs, and inspections, ensuring safety and customer satisfaction while communicating options to customers.

We value strong communication, reliability, and a commitment to high‑quality service, with opportunities for growth and advancement within a family‑oriented company.