Plumbing Service Apprentice - Paid Training & Career Growth

Hiller Plumbing, Heating, Cooling & Electrical; Dickson (TN); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts –Family

Job summary

Hiller Plumbing, Heating, Cooling & Electrical in Dickson, TN is seeking a Plumbing Service Technician to join our team. You will work to create a care culture, deliver a positive customer experience, and assist with service calls including repairing sewage and sump pumps, drain and sewer lines, and conducting accurate site documentation.

We value professionalism, reliability and teamwork; candidates should have a high school diploma or GED, plus plumbing training or experience.

Qualifications

• A High School diploma or GED required.
• Two years’ experience preferred but not required in installation, maintenance, troubleshooting, and correcting diverse plumbing service issues.
• Graduate of Total Tech or other plumbing training school.
• A valid driver’s license and approved to drive by the Company’s insurance carrier.
• Must be highly organized with good attention to detail and follow through.
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Excellent customer service skills with desire to exceed customer expectations.
• Team player working in a team environment.

Responsibilities

• Create a care culture.
• Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
• Assist in adjusting, repairing, and replacing sewage and sump pumps.
• Assist in completing all plumbing service calls to applicable codes.
• Assist in thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings and recommendations to the client in a written option sheet.
• Assist in repair of drain, sewer, and water lines.
• Assist in the completion of all required documentation on services including checklist, collecting, and delivery to office administration.
• Assist with safely operating all types of drain cleaning and inspection equipment.
• Follow state laws and regulations and adhere to local building codes.
• Inform a technician, team lead, supervisor, or manager when the customer does not have water, hot water, or non-working waste line(s) before leaving the call.
• Inform technician, team lead, supervisor, or manager of any safety issues.
• Keep truck clean, stocked and accurately inventoried.
• Protect customer’s home from damage while working and leave customer’s home cleaner than when you arrived.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Perform other duties as assigned.

Skills

Customer service

Team player

Attention to detail

Blueprints interpretation

Organized

Education

High School diploma or GED

Total Tech or plumbing training

Job description

Hiller Plumbing, Heating, Cooling & Electrical in Dickson, TN is seeking a Plumbing Service Technician to join our team. You will work to create a care culture, deliver a positive customer experience, and assist with service calls including repairing sewage and sump pumps, drain and sewer lines, and conducting accurate site documentation.

We value professionalism, reliability and teamwork; candidates should have a high school diploma or GED, plus plumbing training or experience.