Plumbing Service Technician - Take-Home Vehicle & Training

GetHired, Inc.; Smyrna (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

5 days PTO per year

Medical insurance 50% of premium paid

Dental and vision insurance

Optional 401(k)

Performance bonus

Take-home company vehicle

Uniforms and iPad

Ongoing training

Job summary

Golden Plumbing is seeking Plumbing Service Technicians to respond to residential and commercial service calls across Middle Tennessee. You will diagnose issues, explain repair options, and complete quality service work while driving a take-home vehicle.

Expect a schedule Monday–Friday with overtime as needed. Training and meetings occur 1–2 mornings per week; travel may occur within a 60-mile radius. A strong customer-service mindset is essential.

Qualifications

• Diagnose residential and commercial plumbing issues.
• Explain repair or replacement options clearly to customers.
• Take ownership and provide professional service experiences.

Responsibilities

• Respond to scheduled residential and commercial plumbing service calls.
• Diagnose plumbing problems, concerns, and system conditions accurately and professionally.
• Explain repair and replacement options clearly so customers can make informed decisions.
• Complete service and repair work within the Service Division scope.
• Collaborate with Project Managers on bids, estimates, and installation scopes.
• Transition larger installation projects to the Install Division with clear documentation.
• Perform work per plumbing codes and Golden Plumbing quality standards.
• Maintain clean, organized service vehicle and jobsite, protecting customer property.
• Provide excellent customer service and professional communication during service calls.
• Complete ServiceTitan documentation, invoice summaries, and photos.
• Collect payment at service completion when required.

Skills

Diagnose plumbing problems

Customer communication

Take ownership of work

Independent work

Tools

ServiceTitan

Job description

Golden Plumbing is seeking Plumbing Service Technicians to respond to residential and commercial service calls across Middle Tennessee. You will diagnose issues, explain repair options, and complete quality service work while driving a take-home vehicle.

Expect a schedule Monday–Friday with overtime as needed. Training and meetings occur 1–2 mornings per week; travel may occur within a 60-mile radius. A strong customer-service mindset is essential.