Plumbing Service Technician - Residential

Romanoff Group; Murfreesboro (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

HSA

Vision

Dental

Life insurance

STD

LTD

Accident insurance

Critical Illness

401(k)

Employee stock ownership

Training and support

Paid time off

Paid holidays

Advancement opportunities

Paid apprenticeship and education

Job summary

The Romanoff Group of Companies is seeking a Plumbing Service Technician - Residential to diagnose, repair, and maintain residential plumbing systems. The role requires technical skill, customer service focus, and a commitment to safety and quality on residential projects.

Our team values ownership and offers a comprehensive benefits package, including health, vision, dental, life insurance, an employee stock ownership plan, and paid time off.

Qualifications

• Must have relevant experience in service work.
• Must have a high school diploma or GED.
• Must have a valid driver’s license.
• Preferred: Certifications or licenses relevant to the specific trade.

Responsibilities

• Troubleshoot and diagnose a variety of service issues.
• Perform repairs, part replacements, and system maintenance.
• Manage materials, schedules, and ensure quality work.
• Communicate effectively with customers and team members.
• Document work performed and report recurring issues to management.
• Be available for on-call and overtime work as needed.
• Follow all applicable safety guidelines and regulations.
• Perform additional duties as assigned.

Skills

Customer service

Problem solving

Communication

Safety awareness

Education

High school diploma or GED

Tools

Plumbing tools

Job description

The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market.

Job Type
Full-time

The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market.

Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project — and in the positive impact we strive to make in the communities we serve.

Great Reasons To Join

• 11x Employee Voted Top Workplace
• Highly Competitive Wage
• Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness)
• $15k Company Paid Life Insurance
• 401(k)
• Employee Stock Ownership Plan (We are 100% employee owned)
• Training and Support
• Paid Time Off and Paid Holidays
• Advancement Opportunities
• Paid Apprenticeship and Educational Reimbursement

Standard Work Schedule

• Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change.

Position Summary

The Plumbing Service Technician - Residential is a key member of the team, responsible for diagnosing, repairing, and maintaining systems or equipment in residential settings. The role requires technical expertise, strong problem-solving skills, and a commitment to excellent customer service.

Position Responsibilities

• Troubleshoot and diagnose a variety of service issues.
• Perform repairs, part replacements, and system maintenance.
• Manage materials, schedules, and ensure quality work.
• Communicate effectively with customers and team members.
• Document work performed and report recurring issues to management.
• Be available for on-call and overtime work as needed.
• Follow all applicable safety guidelines and regulations.
• Perform additional duties as assigned.

Qualifications

• Required: Relevant experience in service work.
• Required: High school diploma or GED.
• Required: Valid driver’s license.
• Preferred: Certifications or licenses relevant to the specific trade.

Physical Demands

• Must be able to adhere to large amounts of standing, walking, bending, squatting, sitting, and lifting.
• Must be able to pick up, lift, carry and move up to 50 lbs.
• Must be able to work in all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE.

Benefits And Compensation

We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D; additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.

Must be able to pass a pre-employment drug screen and background check.

EEO Statement

We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.