Plumbing Service Technician – Commission Eligible

Castleworks; Thousand Oaks (CA); On-site; USD 37,195 - 50,971; Full time

Benefits offered by this job

Commission opportunity

Job summary

Thousand Oaks Plumbing is seeking a skilled Plumbing Service Technician to deliver top-notch residential and light commercial service. You’ll diagnose issues, present solutions, and ensure workmanship meets safety and code standards in Thousand Oaks and surrounding areas.

You’ll use ServiceTitan to manage jobs, estimates, invoicing, and payments, while delivering professional customer service and accurate documentation.

Qualifications

• Proven experience as a Plumbing Service Technician.
• Strong working knowledge of residential plumbing systems and fixtures.
• Proficiency with ServiceTitan.
• Demonstrated sales ability — presenting options and closing recommended work.
• Excellent communication, customer service, and problem-solving skills.

Responsibilities

• Diagnose and resolve plumbing issues in residential and light commercial settings.
• Perform repairs, replacements, and installations to code and company standards.
• Conduct thorough system evaluations and present repair/replacement options to customers.
• Sell recommended services, repairs, and upgrades using approved pricing and sales processes.
• Deliver clear, professional communication and excellent customer service.
• Document jobs, estimates, photos, and notes accurately in ServiceTitan.
• Collect payments and process transactions accurately.
• Keep your service vehicle, tools, and parts inventory clean, organized, and stocked.
• Follow all safety procedures, company policies, and applicable plumbing codes.

Skills

Plumbing expertise

Residential plumbing

ServiceTitan proficiency

Sales ability

Customer service

Tools

ServiceTitan

Job description

Thousand Oaks Plumbing is seeking a skilled Plumbing Service Technician to deliver top-notch residential and light commercial service. You’ll diagnose issues, present solutions, and ensure workmanship meets safety and code standards in Thousand Oaks and surrounding areas.

You’ll use ServiceTitan to manage jobs, estimates, invoicing, and payments, while delivering professional customer service and accurate documentation.