Plumbing Service Technician

Torrey Holistics; Thousand Oaks (CA); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Commission

Job summary

Thousand Oaks Plumbing in Thousand Oaks, CA is seeking a Plumbing Service Technician to diagnose, repair, and install plumbing systems in residential and light commercial settings. You’ll use ServiceTitan to manage jobs, estimates, invoicing, and payment collection, and you’ll take pride in professional workmanship and safety.

You will also sell recommended services, communicate clearly with customers, document work, and maintain organized vehicles and inventory.

Qualifications

• Proven experience as a Plumbing Service Technician.
• Strong working knowledge of residential plumbing systems and fixtures.
• Proficiency with ServiceTitan.
• Demonstrated sales ability — presenting options and closing recommended work.
• Excellent communication, customer service, and problem-solving skills.

Responsibilities

• Diagnose and resolve plumbing issues in residential and light commercial settings.
• Perform repairs, replacements, and installations to code and company standards.
• Conduct thorough system evaluations and present repair/replacement options to customers.
• Sell recommended services, repairs, and upgrades using approved pricing and sales processes.
• Deliver clear, professional communication and excellent customer service.
• Document jobs, estimates, photos, and notes accurately in ServiceTitan.
• Collect payments and process transactions accurately.
• Keep service vehicle, tools, and parts inventory clean, organized, and stocked.
• Follow safety procedures, company policies, and applicable plumbing codes.

Skills

Residential plumbing

ServiceTitan

Sales ability

Communication

Tools

ServiceTitan

Job description

$27.00 - $40..00Plus Commission Opportunity!Plumbing Service TechnicianAre you a skilled plumber who's just as comfortable **closing a sale **as you are cracking a wrench? Thousand Oaks Plumbing is looking for a Plumbing Service Technician who delivers top-notch residential and light commercial service — someone who diagnoses issues accurately, presents solutions clearly, and leaves every customer better off than they found them.You'll use ServiceTitan to manage jobs, estimates, invoicing, and payment collection, and you'll take pride in professional workmanship, safety, and getting the job done right.What You'll Be DoingDiagnose and resolve plumbing issues in residential and light commercial settingsPerform repairs, replacements, and installations to code and company standardsConduct thorough system evaluations and present repair/replacement options to customersSell recommended services, repairs, and upgrades using approved pricing and sales processesDeliver clear, professional communication and excellent customer serviceDocument jobs, estimates, photos, and notes accurately in ServiceTitanCollect payments and process transactions accuratelyKeep your service vehicle, tools, and parts inventory clean, organized, and stockedFollow all safety procedures, company policies, and applicable plumbing codesWhat We're Looking ForProven experience as a Plumbing Service TechnicianStrong working knowledge of residential plumbing systems and fixturesProficiency with ServiceTitanDemonstrated sales ability — presenting options and closing recommended workExcellent communication, customer service, and problem-solving skillsValid California driver's license and acceptable driving record per company policyWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.You should be proficient in:Plumbing