Plumbing Service Technician (Billings)

Williams Plumbing / Williams Civil Construction; Billings (MT); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k) Match

Paid Time Off

Life Insurance

Disability Insurance

Pet Insurance

Referral Bonuses

Williams Academy

Teamwork culture

Job summary

Williams Plumbing in Billings, MT is hiring a Plumbing Service Technician to perform maintenance, repairs, replacements, drains, and warranty service while delivering quality workmanship. You will diagnose issues with customers, propose practical solutions, and communicate clearly with the office and clients; keep the service vehicle organized and stocked.

The ideal candidate holds a Montana Journeyman or Master Plumbing License, has service experience, strong troubleshooting, excellent customer

Qualifications

• Montana Journeyman or Master Plumbing License.
• Experience in plumbing service and repair.
• Strong troubleshooting and problem-solving abilities.
• Excellent customer service and communication skills.
• Valid driver’s license with clean driving record.

Responsibilities

• Perform plumbing maintenance, repairs, replacements, drain cleaning and warranty service.
• Diagnose issues with customers and recommend practical solutions.
• Maintain clear communication with the office and customers.
• Keep service vehicle stocked, organized and clean.

Skills

Troubleshooting skills

Customer service

Communication skills

Diagnose & solutions

Valid driver license

Education

Montana Journeyman or Master Plumbing License

Job description

Williams Plumbing specializes in home service and repair. We ensure every customer’s plumbing, heating, and cooling systems do what they’re supposed to do: provide comfort and peace of mind. Located in beautiful Billings, MT, outdoor adventures are never far away!

As a Plumbing Service Technician, you will be responsible for all aspects of plumbing maintenance, repairs, replacements, drain cleaning, and warranty service. You will work directly with customers to diagnose issues, recommend solutions, and provide quality workmanship. This role also requires effective communication with the office and customers, along with keeping your company-issued service vehicle fully stocked, clean, and organized.

What Makes You a Great Fit

• Current Montana Journeyman or Master Plumbing License.
• Previous plumbing service and repair experience preferred.
• Strong troubleshooting and problem-solving skills.
• Ability to diagnose plumbing issues and recommend appropriate solutions.
• Excellent customer service and communication skills.
• Valid driver's license with an acceptable driving record.

Why Work for Williams

• Competitive Wages ($31.50 - $45.25/hr DOE)
• Work Schedule: Monday - Friday, 8am - 5pm
• Medical Insurance
  • 3 affordable plans with HSA and FSA options available
  • HSA Employer Contribution of $600/$1,200 (Individual/Family) if selecting the HDHP HSA plan
  • Telemedicine
• Dental & Vision
• Employer 401(k) match up to 8% (based on company profitability)
• Paid Time Off and 6 Paid Holidays
• Company Paid Life Insurance and Employee Assistance Program
• Accident, Short Term Disability, Long Term Disability
• Pet Insurance
• Referral Bonuses
• Williams Academy: In-person training events, access to over 60 online courses, ongoing professional development opportunities
• Co-workers committed to teamwork, individual responsibility, and success