HVAC Service Technician (Billings)

Williams Plumbing / Williams Civil Construction; Billings (MT); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k) match

Paid Time Off

Holidays

Life Insurance

Disability

Pet Insurance

Referral Bonuses

Williams Academy

Job summary

Williams Plumbing and Heating in Billings, MT is seeking an HVAC Service Technician to maintain, diagnose, repair and service heating, ventilation, and air conditioning systems. You will be the face of our company with customers and coordinate with the office to keep the vehicle stocked and organized.

Benefit from a strong team, Monday–Friday schedule, and a comprehensive package including medical, dental, and retirement plans, paid time off, holidays, and ongoing training through Williams

Qualifications

• 2+ years of HVAC experience, including service and repair.
• Strong knowledge of HVAC systems, components, troubleshooting, and diagnostics.
• Excellent customer service and communication skills; valid driver's license.

Responsibilities

• Diagnose and repair HVAC systems.
• Perform warranty service with professionalism and attention to detail.
• Provide exceptional customer service and communicate effectively with customers and office staff.

Skills

HVAC experience

Service & repair

Troubleshooting

Diagnostics

Customer service

Communication skills

Valid driver's license

Team player

Job description

Williams Plumbing and Heating specializes in home service and repair. We ensure every customer’s plumbing, heating, and cooling systems do what they’re supposed to do: provide comfort and peace of mind. Located in beautiful Billings, MT, outdoor adventures are never far away!

As a HVAC Service Technician, you are responsible for performing maintenance, troubleshooting, repairs, and conducting warranty service. Maintaining effective communication with the office and customers along with keeping your company issued service vehicle fully stocked, clean, and organized.

What You’ll Do

• Diagnose and Repair HVAC Systems: Put your expertise to work diagnosing and resolving issues with heating, ventilation, and air conditioning systems. From identifying faulty components to implementing effective solutions, you'll be the hero our customers rely on to keep their systems running smoothly.
• Perform Warranty Service: Handle warranty service requests with professionalism and attention to detail. Whether it's a covered repair or replacement, you'll ensure that our customers receive prompt and thorough service, leaving them satisfied and confident in our company's commitment to quality.
• Provide Exceptional Customer Service: As the face of our company, you'll interact directly with customers on a daily basis. From explaining complex technical issues in layman's terms to providing friendly and professional service, you'll go above and beyond to exceed our customers' expectations.

What You Bring

• 2+ years of HVAC experience preferred, including service and repair.
• Strong knowledge of HVAC systems, components, troubleshooting, and diagnostics.
• Ability to identify issues, solve problems, and recommend appropriate solutions.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Valid driver's license with an acceptable driving record.

Why Work For Williams

• Competitive Wages ($31.50 - $45.25/hr DOE)
• Work Schedule: Monday - Friday, 8am - 5pm
• Medical Insurance
  • 3 affordable plans with HSA and FSA options available
  • HSA Employer Contribution of $600/$1,200 (Individual/Family) if selecting the HDHP HSA plan
  • Telemedicine
• Dental & Vision
• Employer 401(k) match up to 8% (based on company profitability)
• Paid Time Off and 6 Paid Holidays
• Company Paid Life Insurance and Employee Assistance Program
• Accident, Short Term Disability, Long Term Disability
• Pet Insurance
• Referral Bonuses
• Williams Academy: In-person training events, access to over 60 online courses, ongoing professional development opportunities
• Co-workers committed to teamwork, individual responsibility, and success