Plumbing Service Technician

Sila Services, LLC; White Lake (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off and paid holidays

401(k) with company match

Company vehicle and equipment

Ongoing training and career growth

Job summary

Carter's Plumbing, Heating & Cooling is hiring an experienced Residential Service Plumber to diagnose, repair, maintain, and replace residential plumbing systems while delivering an exceptional customer experience. The role emphasizes teamwork, pride in workmanship, and a commitment to professional growth.

We value a strong work ethic, reliability, and the ability to educate homeowners on solutions. Join a team that prioritizes growth, customer service, and safety on every service call.

Qualifications

• 3+ years of residential plumbing experience preferred.
• Strong diagnostic and troubleshooting abilities.
• Excellent customer service and communication skills.
• Valid driver's license with a clean driving record and ability to pass a background/drug checks.

Responsibilities

• Diagnose and repair residential plumbing systems.
• Perform plumbing service, maintenance, and replacement work.
• Install and replace water heaters, fixtures, faucets, sump pumps, water lines, drain lines, and sewer components.
• Present repair and replacement options to homeowners.
• Educate customers on their plumbing systems and recommend appropriate solutions.
• Maintain accurate job notes and documentation.
• Ensure all work is completed safely and meets local code requirements.
• Maintain a clean and professional appearance at all times.
• Deliver an exceptional customer experience on every call.

Skills

Diagnostic skills

Troubleshooting

Customer service

Communication

Team-oriented

Growth-minded

Job description

Location: White Lake, MI
Company: Carter's Plumbing, Heating & Cooling

Residential Service Plumber

Shift: Monday-Friday 8am-4pm OR 12pm-8pm

About Carter's Plumbing, Heating & Cooling

At Carter's Plumbing, Heating & Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence—and have fun doing it. We are committed to providing exceptional service to our customers while creating a positive, team-oriented environment where employees can grow and succeed.

Position Summary

Carter's Plumbing, Heating & Cooling is seeking an experienced Residential Service Plumber to join our growing team. This individual will be responsible for diagnosing, repairing, maintaining, and replacing residential plumbing systems while delivering an exceptional customer experience. We are looking for someone who takes pride in their work, enjoys helping customers, and wants to be part of a company that values teamwork and professional growth.

Responsibilities

• Diagnose and repair residential plumbing systems
• Perform plumbing service, maintenance, and replacement work
• Install and replace water heaters, fixtures, faucets, sump pumps, water lines, drain lines, and sewer components
• Present repair and replacement options to homeowners
• Educate customers on their plumbing systems and recommend appropriate solutions
• Maintain accurate job notes and documentation
• Ensure all work is completed safely and meets local code requirements
• Maintain a clean and professional appearance at all times
• Deliver an exceptional customer experience on every call

Qualifications

• 3+ years of residential plumbing experience preferred
• Strong diagnostic and troubleshooting abilities
• Experience with residential service, repair, and replacement work
• Excellent customer service and communication skills
• Ability to build trust and educate homeowners
• Team-oriented attitude with a strong work ethic
• Desire to learn, grow, and continuously improve
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening

What We Offer

• Competitive compensation
• Performance-based incentives
• Medical, dental, and vision benefits
• Paid time off and paid holidays
• 401(k) with company match
• Company vehicle and equipment
• Ongoing training and career development
• Advancement opportunities within a growing company
• Year-round work

Join Our Team

If you're looking for a company that values teamwork, growth, customer service, and having fun while delivering excellent results, we'd love to hear from you.