Plumbing Service Technician

Aksarben Heating, Air Conditioning, Plumbing; Denver, Northern (CO, KY); Hybrid; USD 75,000 - 145,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Company cell phone & tablet

Medical, dental, vision, prescription,

Life insurance

401(K) with company match

Paid training

Paid time off

Holidays

Advancement opportunities

Community partnership programs

Job summary

Tipping Hat is seeking a Plumbing Service Technician to join our Denver-based team. Schedule: Sunday-Thursday. Self-motivated with a strong work ethic and a commitment to excellent customer service are essential.

We offer a competitive pay range, company vehicle and fuel card, cell phone & tablet, comprehensive benefits, and opportunities for advancement. The role requires diagnosing plumbing issues and presenting repair options to customers, with a focus on safety and quality workmanship.

Qualifications

• Experience in diagnosing plumbing problems and communicating options clearly.
• Ability to follow processes and safety procedures in field service.
• Strong interpersonal and customer-facing skills.

Responsibilities

• Describes diagnosed problems and presents solutions to customers.
• Explains features/benefits of solutions and obtains agreement before work.
• Diagnose plumbing issues quickly and thoroughly.
• Present multiple repair or replacement options using established processes.
• Communicate clearly with homeowners throughout service.
• Install and repair water heaters, faucets, toilets, tubs, sinks, disposals, gas lines, piping systems.

Skills

Customer service

Communication

Problem solving

Team player

Education

High School diploma or GED

4+ years residential service plumbing experience

Job description

Company Name

Tipping Hat

Overview

Schedule: Sunday-Thursday

Tipping Hat is part of a national service leader, is looking for a Plumbing Service Technician to join our team. If you are self-motivated with a great work ethic and the ability to provide excellent customer service, we want you on our team!

We Offer

• $75,0000 - 145,000/year depending on performance
• Company provided vehicle and fuel card
• Company cell phone & tablet
• Comprehensive benefits plan including medical, dental, vision, prescription and life insurance
• $5 a week medical plan option
• 13 days paid time off and 8 paid holidays
• 401(K) with company match
• Comprehensive paid training
• Opportunities for advancement
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Responsibilities

• Provides a description of diagnosed problems to customers and provides solutions
• Explains the features and benefits of each solution and obtains agreement for services before performing work
• Diagnose plumbing issues quickly and thoroughly
• Confidently present multiple repair or replacement options using our process
• Communicate clearly and professionally with homeowners
• Install and repair water heaters, faucets, toilets, tubs, sinks, garbage disposals, gas lines, and piping systems (DWV, copper, PEX, etc.)
• Maintains clean, code-compliant workmanship
• Use our field management software to build estimates and document work
• Be reliable, friendly, and tidy in every home you enter
• Maintains and fuels vehicle, stocks the service truck with adequate parts and maintains machinery
• Transports materials and tools to the job site and provides proper accounting of tools
• Have the basic knowledge of how a plumbing system works

Qualifications

What You Need:

• A High School diploma or general education degree (GED) is preferred. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted
• At least 4 years of residential service plumbing experience (not just new construction or commercial)
• Strong communications/interpersonal skills.
• Confidence presenting options (not high-pressure sales—just service-based clarity)
• Ability to follow systems, processes, and checklists
• Ability to lift equipment and work in tight areas
• A customer-first mindset and team-player attitude
• Willingness and ability to work evenings and weekends
• Valid driver’s license and ability to pass a criminal background check and drug screen

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.