General Job Description Position Overview
The Plumbing Service Technician is responsible for performing plumbing service, maintenance, repair, and troubleshooting activities for residential and commercial customers in accordance with company standards, safety requirements, and applicable codes. This role works independently on routine service calls while supporting operational efficiency, quality workmanship, and customer satisfaction.
Primary Responsibilities
- Diagnose, service, repair, and maintain plumbing systems, fixtures, and related equipment.
- Perform plumbing troubleshooting, inspections, repairs, and service work in accordance with company standards and applicable codes.
- Read and interpret work orders, specifications, diagrams, and service documentation to complete assignments accurately and efficiently.
- Identify plumbing issues and implement corrective actions to restore system functionality and operational performance.
- Coordinate with field personnel, supervisors, customers, vendors, and internal departments regarding service activities, material needs, and job updates.
- Maintain accurate service records, work orders, inspection reports, and jobsite documentation.
- Ensure compliance with company policies, safety procedures, plumbing codes, and operational standards.
- Maintain tools, equipment, vehicles, and work areas in safe and organized condition.
- Support jobsite organization, material management, and operational efficiency during service activities.
- Provide professional customer interactions and communicate service recommendations and repair information clearly to customers.
- Assist with training and supporting entry-level service technicians as assigned.
- Perform additional duties as assigned.
Minimum Education
None
Minimum Years of Experience
2-4
Specific Qualifications Required Skills and Abilities
- Working knowledge of plumbing systems, troubleshooting procedures, service practices, and plumbing codes.
- Ability to read and interpret technical documents, diagrams, and work instructions.
- Strong organizational