Plumbing Service Technician

Hiller Heating and AC; Columbia (TN); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Disability insurance

Company paid life insurance

Paid vacation

Paid holidays

Medical Flex Spending accounts

401k with company match

Job summary

Hiller Heating and AC in Columbia, TN seeks a Plumbing Service Technician to diagnose and repair residential plumbing issues and to install systems and water heaters in compliance with local codes. The role emphasizes clear customer communication and accurate cost estimates.

Applicants should have a high school diploma or GED, a valid driver’s license, and proven experience in plumbing maintenance and repair with strong troubleshooting and customer service skills.

Qualifications

• High school diploma or GED required.
• Valid driver's license and insurability.
• Proven plumbing installation, maintenance, and repair experience.
• Strong troubleshooting and customer service skills.

Responsibilities

• Diagnose and repair plumbing issues including leaks, clogs, water heaters, fixtures, and drainage.
• Install plumbing systems, fixtures, appliances, and water heaters per code.
• Conduct routine maintenance and inspections to identify problems.
• Provide clear explanations and cost estimates to customers before starting work.
• Maintain a clean, organized, fully stocked service vehicle.
• Perform other duties as assigned.

Skills

Troubleshooting

Customer service

Communication

Problem solving

Education

High School diploma or GED

Job description

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

Why Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

• Our Family Owned & Care Culture
• OUR VALUES
• Healthy Work/Life Balance
• Established Career Paths
• Advancement Opportunities
• Year-round work – NO LAYOFFS
• 401k Plan w/ Company Match
• Employee Referral Program
• Regular Performance Reviews
• Paid Training in our state-of-the-art facility

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

Position Responsibilities

• Diagnose and repair plumbing issues to include (but not limited to) leaks, clogs, water heaters, fixtures and drainage systems.
• Perform installations of plumbing systems, fixtures, appliances, and water heaters according to local codes and company standards.
• Conduct routine maintenance and system inspections to identify potential problems and recommend solutions.
• Provide clear explanations and cost estimates to customers before beginning work.
• Maintain a clean, organized and fully stocked service vehicle.
• Perform other duties as assigned.

Education/Certification Requirements

• A High School diploma or general education degree (GED) required.
• A valid driver's license, and approved to drive by Company's insurance carrier.
• Excellent troubleshooting and problem solving skills.
• Proven experience in installation, maintenance, troubleshooting and correcting diverse plumbing service issues.
• Strong communication and customer service abilities.

$25 - $28 an hour

Applicants will be required to undergo pre-employment drug screens and background checks.

Hiller is an EEOC employer.

We sincerely thank all applicants in advance for submitting their interest in this position.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!