Plumbing Service Manager

McCarthy Services, Inc.; Sacramento (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Company Vehicle

Fuel card

Cell phone and laptop

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Paid holidays

Training programs

Advancement opportunities

Discount programs

Community partnership programs

Job summary

Beutler Air Conditioning & Plumbing is seeking a Plumbing Service Manager who will train, develop, and supervise technicians to provide plumbing service, repair, and installation for commercial and/or residential customers.

The role offers a base salary of $110,000–$130,000 plus a bonus opportunity, company vehicle, comprehensive benefits, 401(k) match, and paid time off. You will manage scheduling, performance, and training while ensuring top customer satisfaction.

Qualifications

• High School diploma or GED with 6-8 years journeyman plumbing experience.
• Related training or equivalent combination of education and experience may be substituted.
• Proven success leading a team to achieve branch objectives.

Responsibilities

• Supervise and delegate service employees, including hiring, scheduling, and performance evaluations.
• Coach technicians to improve productivity and sales skills.
• Provide technical support in the field via radio, phone, or on job sites.
• Review technician paperwork and ensure equipment is in good condition and vans look professional.
• Oversee dispatch to assign the right technician based on customer needs.
• Support plumbing technicians and resolve customer issues for satisfaction.
• Assist the general manager with data collection and reporting.
• Conduct site surveys and review payroll records for proper pay.
• Maintain high standards of safety and workmanship.

Skills

Journeyman plumbing

Team leadership

Scheduling

Customer service

Negotiation

Education

High School diploma or GED with 6-8 years journeyman plumbing experience

Job description

Company Name

Beutler Air Conditioning & Plumbing

Overview

Beutler Heating & Air has an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as a Plumbing Service Manager. As the Plumbing Service Manager, you will be responsible for the training, development, scheduling, and supervision of technicians to effectively provide commercial and/or residential plumbing service, repair, and installation for customers.

We offer

• $110,000 - $130,000 base salary PLUS BONUS OPPORTUNITY
• Annual bonus opportunity
• Company Vehicle with fuel card, cell phone and laptop
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option
• 401(k) plan with company match
• 13 days paid time off and 8 paid holidays
• Quality, comprehensive training programs
• Opportunities for advancement
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Responsibilities

• Supervise and delegate service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operations
• Coach and motivate technicians to work at their maximum productivity; coaches, trains and develops technicians to increase work and sales skills
• Provide technical support to the field via radio, telephone, and/or at job sites
• Review and audits technician paperwork daily; ensures that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipment
• Oversee the dispatch function for our plumbing service techs to ensure the appropriate technician is selected based on customer needs
• Provide technical support for the plumbing technicians
• Resolve customer issues and complaints to ensure customer satisfaction
• Assist the general manager with data collection and report preparation
• Conduct site surveys
• Review payroll records to ensure that technicians are paid properly

Qualifications

What do you need

• A High School diploma or general education degree (GED) equivalent is required with 6-8 years of journeyman level experience in plumbing.
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• Proven success leading a team to achieve branch/corporate objectives
• Working knowledge of general industry standards and plumbing
• Proficient computer and mathematical skills required
• Excellent negotiation, communication and presentation skills
• Able to operate in a dynamic, fast-paced environment and adapt to a changing environment
• Ability to think both strategically and execute against day-to-day objectives
• Ability to pass background check, drug screen and MVR check

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.