Plumbing Service Manager

American Residential Services (ARS); Rancho Cordova (CA); Sur place; USD 110 000 - 130 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Company vehicle

Benefits package

Medical benefits

401(k) match

Paid time off

Training programs

Advancement opportunities

Discount programs

Community involvement

Résumé du poste

Beutler Air Conditioning & Plumbing is seeking a Plumbing Service Manager to lead training, scheduling, and supervision of technicians delivering commercial and residential plumbing service, repair, and installation. You will guide day-to-day operations, ensure service quality, and support customer satisfaction.

The role offers a base salary of $110,000–$130,000 with a bonus opportunity, a comprehensive benefits package, company vehicle, and advancement opportunities.

Qualifications

• High School diploma or GED required with 6-8 years journeyman plumbing experience.
• Substitution of education/experience allowed.
• Proven success leading a team to meet branch objectives.
• Working knowledge of plumbing industry standards.
• Proficient computer and mathematical skills.
• Excellent negotiation, communication and presentation skills.
• Able to operate in a dynamic, fast-paced environment.
• Ability to think strategically and execute day-to-day objectives.
• Ability to pass background check, drug screen and MVR check.

Responsabilités

• Supervise and delegate service employees, including hiring, scheduling, training and evaluating staff.
• Coach technicians to maximize productivity and sales.
• Provide technical support in the field via radio, phone, or at job sites.
• Review payroll records and ensure accurate pay for technicians.
• Oversee dispatch to assign technicians based on customer needs.
• Provide technical support for plumbing technicians.
• Resolve customer issues to ensure satisfaction.
• Assist the general manager with data collection and reports.
• Conduct site surveys.

Connaissances

Team leadership

Scheduling

Staff development

Customer service

Communication

Formation

High School Diploma or GED

Description du poste

Company Name

Beutler Air Conditioning & Plumbing

Overview

Beutler Heating & Air has an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as a Plumbing Service Manager. As the Plumbing Service Manager, you will be responsible for the training, development, scheduling, and supervision of technicians to effectively provide commercial and/or residential plumbing service, repair, and installation for customers.

We offer

• $110,000 - $130,000 base salary PLUS BONUS OPPORTUNITY
• Annual bonus opportunity
• Company Vehicle with fuel card, cell phone and laptop
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option
• 401(k) plan with company match
• 13 days paid time off and 8 paid holidays
• Quality, comprehensive training programs
• Opportunities for advancement
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Responsibilities

• Supervise and delegate service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operations
• Coach and motivate technicians to work at their maximum productivity; coaches, trains and develops technicians to increase work and sales skills
• Provide technical support to the field via radio, telephone, and/or at job sites
• Review and audits technician paperwork daily; ensures that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipment
• Oversee the dispatch function for our plumbing service techs to ensure the appropriate technician is selected based on customer needs
• Provide technical support for the plumbing technicians
• Resolve customer issues and complaints to ensure customer satisfaction
• Assist the general manager with data collection and report preparation
• Conduct site surveys
• Review payroll records to ensure that technicians are paid properly

Qualifications

What do you need

• A High School diploma or general education degree (GED) equivalent is required with 6-8 years of journeyman level experience in plumbing.
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• Proven success leading a team to achieve branch/corporate objectives
• Working knowledge of general industry standards and plumbing
• Proficient computer and mathematical skills required
• Excellent negotiation, communication and presentation skills
• Able to operate in a dynamic, fast-paced environment and adapt to a changing environment
• Ability to think both strategically and execute against day-to-day objectives
• Ability to pass background check, drug screen and MVR check

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.