Plumbing Sales Representative

Moore Home Services; Santa Rosa (CA); On-site; USD 150,000 - 300,000; Full time

Benefits offered by this job

Vehicle provided

Tools provided

Company cellphone

Medical, dental, and vision insurance

Life insurance

Paid vacation and holidays

Job summary

Moore Home Services in Santa Rosa, CA is seeking a Plumbing Sales Representative to generate and secure plumbing sales, maintain customer satisfaction, and drive company growth by accurate job bidding and timely project oversight.

The role requires at least 2 years of residential plumbing experience, strong communication and client service skills, a clean driving record, and the ability to collaborate with field teams. A company vehicle, tools, and comprehensive benefits are provided.

Qualifications

• Minimum 2 years of residential plumbing experience.
• Solid understanding of plumbing concepts and systems.
• Ability to follow oral and written directions.
• Strong communication and customer service skills.

Responsibilities

• Sales Generation: conduct outside sales focusing on plumbing safety inspection and sewer/drain services.
• Brand Representation: maintain professionalism and adhere to policies while using company vehicles.
• Job Management: monitor repairs and projects to meet timelines and contracts.
• Collaboration: work with field techs, supervisors, PSI techs, and sales coordinators to deliver solutions.
• Customer Relations: resolve concerns with customers and supervisors.
• Technical Skills: demonstrate knowledge of plumbing basics, camera operation, drain issues, and installation methods.

Skills

Residential plumbing

Communication skills

Customer service

Teamwork

Analytical

Follow directions

Valid driver’s license

Job description

The Plumbing Sales Representative generates and secures plumbing sales through various leads, ensuring customer satisfaction and company growth. This position involves accurate job bidding, maintaining strong customer relationships, and meeting sales quotas. The role reports to the Install Manager and requires working closely with field technicians and supervisors.

Key Responsibilities

• Sales Generation: Conduct outside sales to both club and non-club customers, focusing on the Plumbing Safety Inspection and sewer/ drain department.
• Brand Representation: Serve as a brand ambassador, maintaining a professional demeanor and adhering to company policies while operating company vehicles.
• Job Management: Monitor plumbing repair, sewer and re-pipe jobs daily to ensure they progress as planned and meet contractual timelines.
• Collaboration: Work closely with Field Drain Techs, Sewer Supervisors, PSI technicians and Sales Coordinators to provide accurate solutions and meet customer and company objectives.
• Customer Relations: Resolve contractual and job performance concerns with customers and Supervisors, maintaining a customer-oriented focus.
• Technical Skills: Demonstrate knowledge of general plumbing, camera operation, drain issues, and installation methods using standard tools and equipment.

Qualifications and Skills

• Minimum of 2 years of residential plumbing experience.
• Solid understanding of plumbing concepts, water distribution, and disposal systems.
• Ability to follow oral and written directions.
• Strong communication and customer service skills.
• Friendly, approachable, and capable of promoting a positive company image.
• Team-oriented with a willingness to support all areas of the business.
• Analytical, focused on quality, and results-driven.
• Physically capable of handling workload requirements.
• Clean driving record and valid driver's license.
• Successful completion of pre-employment screenings and physical examinations.

Physical Demands

• Regular sitting, handling, feeling, and typing.
• Frequent communication through talking and listening.
• Occasional standing, walking, stooping, kneeling, crouching, or crawling.
• Ability to lift and move up to 25 pounds.
• Specific vision abilities, including close, distance, peripheral vision, depth perception, and focus adjustment.
• Company vehicle provided.
• Tools provided.
• Company cellphone.
• Comprehensive medical, dental, and vision insurance.
• Life insurance coverage.
• Paid vacation and holidays.

#MHSP

Pay Range

$150,000 - $300,000 USD

About Moore Home Services

Moore serves Sonoma, Marin, Napa, Santa Rosa, Healdsburg and the North Bay area, with the highest quality, energy-efficient heating and air conditioning systems in the industry, as well as an unmatched level of knowledge and execution in plumbing services and indoor air quality packages. We are always hiring friendly people who share our values of character, honor, and integrity.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.