General Job Description
Job Summary
We are seeking an experienced and skilled Residential Plumbing Operations Manager to oversee and manage our residential plumbing field operations. The ideal candidate will have a strong background in Residential New Construction (RNC) Plumbing Installation, excellent leadership abilities, and a proven track record of achieving production goals while ensuring quality, safety, and operational efficiency.
New employees are eligible for a competitive incentive package designed to support your transition and recognize your commitment.
Responsibilities
- Overseeing all residential plumbing operations within the organization.
- Managing plumbing projects from start to finish, including planning, scheduling, staffing, and budgeting.
- Ensuring projects meet specifications, timelines, quality standards, and financial targets.
- Supervising and coordinating daily activities of plumbing field teams.
- Conducting quality inspections to maintain high workmanship standards.
- Enforcing safety protocols and ensuring compliance with company policies, industry regulations, and applicable codes.
- Maintaining strong relationships with customers, builders, contractors, vendors, and team members.
- Addressing customer concerns and resolving issues in a timely and professional manner.
- Providing estimates and assisting with job costing and budget management.
- Troubleshooting and resolving operational challenges to minimize delays and disruptions.
- Managing project documentation and preparing regular progress and performance reports.
- Recruiting, training, mentoring, and developing field personnel.
- Supporting company goals through leadership, accountability, and team development.
- Performing other duties as assigned.
Minimum Education
None
Minimum Years of Experience
4-6 years
Qualifications
- 4–6 years of experience in plumbing operations, construction management, or a related field.
- Proven experience managing plumbing teams, projects, and field operations.
- Strong working knowledge of residential plumbing systems, equipment, materials, and installation best practices.
- Familiarity with applicable plumbing codes, regulations, and safety standards.
- Excellent leadership and team management abilities.
- Strong organizational skills with the ability to manage multiple projects and deadlines.
- Effective problem-solving and decision-making skills.
- Excellent verbal and written communication skills.
- Ability to communicate effectively in English, including reading, writing, and speaking.
- Strong interpersonal skills with the ability to build positive relationships with employees, customers, and business partners.
- Management experience preferred.
- Electrical or Plumbing Journeyman License preferred.
- Valid driver's license with a clean driving record.
- Ability to successfully pass a pre-employment background screening.
Work Environment & Physical Requirements
- Work is performed in both office and field environments, including active residential construction sites.
- Frequent travel between job sites is required.
- Ability to stand, walk, bend, kneel, crouch, and climb stairs and ladders throughout the workday.
- Ability to safely navigate active construction sites and uneven terrain.
- Ability to occasionally lift, carry, push, and pull up to 50 pounds.
- Must be able to operate a motor vehicle for business-related travel.
- Regular use of computers, tablets, smartphones, and other office technology.
- Exposure to varying weather conditions, construction noise, dust, and other job site conditions.
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
License Required
Yes
Job Locations
US-AL-Huntsville