Plumbing Operation Manager

Benjamin Franklin Plumbing of Long Island; Roseville (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k)

Company car

Health insurance

Paid time off

Profit sharing

Training & development

Tuition assistance

Vision insurance

Wellness resources

Job summary

Benjamin Franklin Plumbing of Roseville is seeking an experienced Operations Manager to lead both Commercial and Residential plumbing operations. This hands-on role focuses on building systems, driving revenue growth, and delivering exceptional customer experiences in a startup-style environment.

The role includes supervising Operations and Administrative Teams, reviewing DMRs, and ensuring goals across operations, sales, safety, and customer satisfaction are achieved.

Qualifications

• Sales-driven and highly competitive.
• Commercial sales/business development experience.
• Strong track record in business development.

Responsibilities

• Develops and delivers business plans to achieve budgeted sales and required profits.
• Completes/reviews Daily Management Report (DMR).
• Directly supervises the Operations and Administrative Teams and Sales Leadership to ensure goals are met.
• Conducts performance reviews and drives accountability for team performance, behavior, and attendance.

Skills

Sales-driven

Business development

KPIs

Home service marketing

Team leadership

Job description

Plumbing Careers at Benjamin Franklin Plumbing®

Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team.

JOB SUMMARY

Benjamin Franklin Plumbing of Roseville is seeking a highly motivated, results-driven Operations Manager (10+ years of experience) with a proven track record in both Commercial and Residential plumbing operations. This is a hands-on leadership role designed for someone who thrives in a startup environment and can build systems, lead teams, drive revenue growth, and deliver exceptional customer experiences.

Ensures vehicles in the fleet are maintained both mechanically and visually to company standards.

• Develops and delivers business plans to achieve budgeted sales and required profits
• Completes/reviews Daily Management Report (DMR)
• Directly supervises the Operations and Administrative Teams of the business and Sales Leadership to ensure all established goals (operations, sales, safety, customer satisfaction, etc.) are achieved
• Conducts performance reviews with each direct report and assists direct reports by holding their team members accountable to performance, behavior, and attendance standards

MINIMUM REQUIREMENTS

• Sales-driven and highly competitive.
• Commercial sales/business development
• Highly motivated candidate with a strong track record in business development.
• Results-oriented and accountable.
• Strong knowledge of home service industry marketing.
• Comfortable being measured by KPIs.
• Willing to work evenings, weekends, and emergencies when business demands.
• Capable of making difficult decisions.
• Passionate about building a winning team and company culture.
• Committed to continuous improvement.
• Honest, ethical, and customer-focused.

Benefits:

• 401(k)
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources